Victory Honda Michigan City - Service Center

Pleasant, thoughtful I don't know who my mechanic was but the lady who checked me in and handled my appointment was kind, thoughtful, great and knowledgeable as she always is/was. the lady who checked me in and handled my appointment was kind, thoughtful, great and knowledgeable as she always is/was. More

Coupon issues and unwarranted recommendations, expensive key rebuilt and added charges for the cabin filter is ridiculous high! key rebuilt and added charges for the cabin filter is ridiculous high! More

Brian wasn't at fault. But communications are much worse with change over. You need to return the texting service and allow clients to communicate with CS that way. I calle But communications are much worse with change over. You need to return the texting service and allow clients to communicate with CS that way. I called 3 times to get updates on my car. Chasing answers and updates. Inexcusable. More

Very courteous and they explain details thourhly Never need to worry with them taking care of my questions need to worry with them taking care of my questions More

Friendly' knowledgeable and courteous Only one complaint I was asked if I wanted a car wash and I said yes and I did not get one. No big deal I was asked if I wanted a car wash and I said yes and I did not get one. No big deal More

Very willing to work with me, patient, not forceful or too pressuring during a sale . Very good demeanor and very presentable and a good representation of the delaership. too pressuring during a sale . Very good demeanor and very presentable and a good representation of the delaership. More

It was okay. A leaning experience. I was definitely surprised by Bosak selling out to you! A leaning experience. I was definitely surprised by Bosak selling out to you! More

It was good and quick. It was a decent experience and the wait time was not too long. It was a decent experience and the wait time was not too long. More

Dana left me a message of additional services need to be done with the car. Left two messages for a call back Got a call back 45 min later from Dana but was too late in the day for tech to perform additiona done with the car. Left two messages for a call back Got a call back 45 min later from Dana but was too late in the day for tech to perform additional work. More

I have always had the service department do my services and always have had awesome customer service support! and always have had awesome customer service support! More