Victory Honda of Morgan Hill - Service Center

updates on costs were not good est was $3000 total cost was $4411 contact re updated services needed but no costs provided was $4411 contact re updated services needed but no costs provided More

I think they finally fixed a failed transmission by replacing the whole unit. It actually took three tries. The first time they replaced a sensor. The second time they replaced the torque converter. replacing the whole unit. It actually took three tries. The first time they replaced a sensor. The second time they replaced the torque converter. The third time they replaced the whole transmission. All three were performed using the extended warranty and Honda Care for towing. One star is missing because the first two service technicians either didn't correctly diagnose the problem or performed the repair incorrectly which caused the transmission to fail for the third time. More

Wayne is the best. I love Victory Honda, they treat their guests like royalty. I will definitely be back I love Victory Honda, they treat their guests like royalty. I will definitely be back More

Great service easy to work with. I will always go there for any service I need.. I will always go there for any service I need.. More

Service to car was good. On time as promised. However, I waited over 40 minutes after speaking to someone who took down the milage a brief description of what needed to be do On time as promised. However, I waited over 40 minutes after speaking to someone who took down the milage a brief description of what needed to be done (outside in the drop off area) to speak to the service adviser who wrote up my service work order. It only took about 3 minutes to say what needed to be done, then I was able to leave. I even asked the receptionist, after 30 minutes of waiting, if my name was called and I didn't hear it. I was told the service adviser was busy and would get to me soon. It seems to me that some priority should given to customers that want to drop off and get going, More

Great people, nice caring staff. Very professional through the process entire process. Will keep going back. Very professional through the process entire process. Will keep going back. More

Good experience, nice, efficient, Professional, courteous, timely, friendly, respectful, clean,. I am happy with everything courteous, timely, friendly, respectful, clean,. I am happy with everything More

Very fast and great service. Will keep coming to get my cars service here. Everyone is so helpful Will keep coming to get my cars service here. Everyone is so helpful More

Always a wonderful and personal experience. The staff is always welcoming, knowledgeable, and thorough, when explaining all of the services. It’s like visiting old friends each time, I bring my The staff is always welcoming, knowledgeable, and thorough, when explaining all of the services. It’s like visiting old friends each time, I bring my vehicle in for service. More

Service desk was really nice. They did my timing belt, brakes, door rollers, and oil change. $5k bill. They broke a panel in the back of my van and there's a big hole for month They did my timing belt, brakes, door rollers, and oil change. $5k bill. They broke a panel in the back of my van and there's a big hole for months until they can get the part. Had to bring my van back to adjust the doors they worked on as it was popping, which I figured it was maybe an hour max to do but they kept it over the weekend, so it didn't feel prioritized on a return repair for their work. It would have been nice if they offered some discount or free oil change or something for breaking my paneling and needing me to come back for that and the door issue. Didn't feel like that mattered when it was a big impact losing my family vehicle for three days on a small job. Otherwise friendly. More