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Victory Lane Ford, Inc.
Litchfield, IL
227 Reviews
Welcome to Victory Lane Ford, Proudly Serving the Greater Illinois Area
Here in the Litchfield IL area, when drivers are searching for the renowned quality and caliber of a reliable Ford vehicle, they know they can come to Victory Lane Ford. We've been your local home for these great vehicles for some time now, and we look forward to continuing to serve Illinois drivers with brand-new and pre-owned vehicles for a long time to come. We're committed to serving our customers in Illinois with sales, selection, service, financing, and much more.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 227 reviews
August 03, 2025
Dalton good in finance and warranty . Clint Knight good in sales and not pushy Give them a try Clint Knight good in sales and not pushy Give them a try More
by mommaG
Verified Customer
July 30, 2025
Always an excellent experience. The victory lane team has always taken excellent care of my business. My family will never shop anywhere else. The victory lane team has always taken excellent care of my business. My family will never shop anywhere else. More
by watsontaylor244
July 20, 2025
I didn't rate Justin McKinney as I don't believe that I worked with him. Dalton took care of our finance stuff and Dan Hogan is who we worked with. I sent your information to my cousin Leanne Collings on worked with him. Dalton took care of our finance stuff and Dan Hogan is who we worked with. I sent your information to my cousin Leanne Collings on an Escape and an Edge that are both used. She is a school teacher and just moved back to Illinois from Las Vegas. Told her to contact Dan Hogan due to the positive experience that we had with him. Everyone was very friendly. My company vehicle had an issue as we headed down to sign paperwork and Dan told me about Mobile mechanic and I got approval to do that and also have the vehicle fixed Chris Loftis and Nicole did a great job as well as the tech that you sent down. More
by kcollings3
July 12, 2025
had the vehicle we wanted, mad the deal a good experience. would recommend Victory Lane to others looking for a good deal. experience. would recommend Victory Lane to others looking for a good deal. More
by lionefenton
July 05, 2025
Everything and everyone was great I will be coming back for the next oil change thank you. for the next oil change thank you. More
by terrymcdannald
Employees Worked With
July 04, 2025
Very professional and efficient service. Great people to by cars from. I’m a very happy repeat customer.. Great people to by cars from. I’m a very happy repeat customer.. More
by drbfweber
July 02, 2025
i was very pleased with the experience I had with this trans action and the people that I delt with Thank you. trans action and the people that I delt with Thank you. More
by rlash4
July 01, 2025
The whole team was great to work with. Masen Dilley quickly identifyed that texting was my preferred way to communicate and he and I got everything we needed and he went to work. Ended up Masen Dilley quickly identifyed that texting was my preferred way to communicate and he and I got everything we needed and he went to work. Ended up with a great experience and zero suprises all the way through with Dalton in the finance office. Well done everyone. More
by jacob.k.winans
June 30, 2025
Bright, clean appearance. I had no issues with getting what I needed when I visited the dealership. I had no issues with getting what I needed when I visited the dealership. More
by CKGAEDE
Employees Worked With
June 28, 2025
This is the WORST DEALERSHIP and the WORST service experience I have ever had. I have to say the previous two were not good, but this takes the cake! Your "new" service guy scheduled a visit for our experience I have ever had. I have to say the previous two were not good, but this takes the cake! Your "new" service guy scheduled a visit for our mustang two weeks ago. Said the earliest he could get me in with his tech that knew about electronics in the car and scheduling the upgrades couldn't see me until 06-25 at 3pm. So, I waited and showed up only to find out I did not have an appt. Pushed me down to the "quick lube" for oil check and full inspection as we are getting ready for road trip. When he finally returned and I asked about working with his electronics guy to get the software upgrades scheduled, his response was I had to do it on my phone!? xxx!? You cannot tell me that a tech cannot do that with the computer in the car as well. Told me to GO BACK TO THE DEALER where I purchased it! xxx!??? DO YOU KNOW WHY IT WAS NOT BOUGHT AT VICTORY LANE!? BECAUSE YOUR SALESMAN DIDN'T WANT TO TAKE THE ORDER, TOLD ME TO GO HOME AND PLAY WITH THE CONFIGURATOR ONLINE AND NEVER FOLLOWED UP! ???? Really. I'm sure no one will read this or reply to it, as your dealership has lost all credibly and does not care about customers. WORTHLESS! We will not be back! More
by SHERRYBRUCE15
Employees Worked With
Have no idea! The "new" guy in your service team that seems to be CLUELESS!
