Victory Mazda San Leandro

Really appreciated how everyone was helpful and accommodating. From answering the phone call late in the business day, to willing to stay to talk about the car, willing to do a test drive of the ca accommodating. From answering the phone call late in the business day, to willing to stay to talk about the car, willing to do a test drive of the car and so on. On my part I would verbally pass the word to go to your dealership if anyone is interested in a mid size SVU like the one I bought, particularly when there is a referral and loyalty program that you are willing to extend. More

Tommy the sales person is a nightmare, never buy anything from him. Sales manager need to step in to assign another sales person to close the deal. from him. Sales manager need to step in to assign another sales person to close the deal. More

Pushy salespeople. Tried to push every possible (and unnecessary) add on. Tried every sales trick in the playbook. Worst experience I’ve ever had in buying a car. Do yo Tried to push every possible (and unnecessary) add on. Tried every sales trick in the playbook. Worst experience I’ve ever had in buying a car. Do yourself a favor and buy your car somewhere else. I did. Got a better price, and the experience was so much better. More

Such great customer service here - cannot get over it! We won't be going anywhere else from now on. We brought our car in for routine maintenance and a software recall before the holidays and were bles We won't be going anywhere else from now on. We brought our car in for routine maintenance and a software recall before the holidays and were blessed to work with Judith at the counter. She was incredibly kind, communicative, and went above and beyond for us during the holiday season. Thanks for everything! More

Sal and the finance team were incredible, providing exceptional service from start to finish. They made the entire car-buying process seamless, transparent, and stress-free. Their professionalism, atte exceptional service from start to finish. They made the entire car-buying process seamless, transparent, and stress-free. Their professionalism, attention to detail, and expertise are highly recommended! More

The Best customer services I’m very happy Alex in Cristian they give the best services. Happy New year Cristian they give the best services. Happy New year More

My experience with the service department has been excellent! Customer service is top notch here and I sincerely appreciate all the staff. Highly recommend this location for Mazda service. excellent! Customer service is top notch here and I sincerely appreciate all the staff. Highly recommend this location for Mazda service. More

First time coming to Mazda and this Dealership. Appreciate rep for squeezing me in for quick and simple inspection and car wash appt, however the rep didn’t seem too happy. When stating the service Appreciate rep for squeezing me in for quick and simple inspection and car wash appt, however the rep didn’t seem too happy. When stating the services I would like, the rep asked me “that’s it?”, seemed a little judgemental and expected more. Lacks costumer service. Also asked for a car wash but car did not seem clean at all. Service Reps were a little rude and unfriendly compared to other dealerships I’ve been to. Did not make the effort to explain which part of my inspection failed and he told me to look through the package and tried to send me off until I asked him to go over it. Nice waiting lounge and snacks. I appreciated the female employee (i forgot her name) who works in the relation building/buying used car from costumer dept. She was extremely nice and friendly and made me feel like a valued costumer. More

Service was as expected; location is not particularly convenient for me so I'm not sure whether I will use this dealership in the future. convenient for me so I'm not sure whether I will use this dealership in the future. More

Great staff especially Cian and Alex! They make services worth it, and almost look forward to it. They make services worth it, and almost look forward to it. More