Victory Mazda San Leandro - Service Center
San Leandro, CA
302 Reviews of Victory Mazda San Leandro - Service Center
Efficient service. Accommodating staff. Nice waiting area. East access from freeway. Guy who leased us our car came out to chat. That was nice. Accommodating staff. Nice waiting area. East access from freeway. Guy who leased us our car came out to chat. That was nice. More
All went well until the last moment when I wasn't informed that my car was ready for pick up. I sent a text to the person who checked me in the day before. I got no reply. I showed up at 4p and saw m informed that my car was ready for pick up. I sent a text to the person who checked me in the day before. I got no reply. I showed up at 4p and saw my car sitting there. It was ready and no one had reached out to me. Why?? Got my car and went home. Good job on the work done. Nice people. But, who was in charge? More
Did not wait for long to be served by an advisor. Gave a reasonable time line to pickup vehicle. Advisor found out about recall items and it was taken cared of in addition to what I was there for Gave a reasonable time line to pickup vehicle. Advisor found out about recall items and it was taken cared of in addition to what I was there for. More
I couldn’t have asked for a better experience! Alex was amazing ! He was friendly, kind, experienced and knowledgeable. He took care of my car issue and surprised me with no charge as Mazda provid Alex was amazing ! He was friendly, kind, experienced and knowledgeable. He took care of my car issue and surprised me with no charge as Mazda provided the parts needed. I will go back to Alex if I have any future needs and recommend him highly. He’s a rare gem!!! More