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Victory Nissan Chesterton - Service Center

Chesterton , IN

4.1
13 Reviews
Call Service Center (219) 250-4855

13 Reviews of Victory Nissan Chesterton - Service Center

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June 22, 2025

Came in for recalls. Told I would be out by at least 930. Took longer which is ok but should have been communicated More

by DAWN.DAVICH0626
Recommend Dealer
Yes
Employees Worked With
Jacob
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June 20, 2025

Friendly and was completed in a timely manner Loved that they hand washed my vehicle after the service More

by DICKINSON.GAIL
Recommend Dealer
Yes
Employees Worked With
Luis Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis Diaz
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Jun 21, 2025 -

Victory Nissan Chesterton responded

Gail, we appreciate that you took time to leave us a review. It is wonderful to hear that your experience with our staff was friendly, and they took care of you in a timely manner. If you ever need anything, please let us know. Have a great weekend.

June 15, 2025

Excellent customer service! Everything was done in a timely manner! Jacob is the best! Will be returning for future car needs! More

by CHRISTINAKAEGEBEIN
Recommend Dealer
Yes
Employees Worked With
Jacob
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Jun 18, 2025 -

Victory Nissan Chesterton responded

Christina, how wonderful to hear the Jacob was able to help you with servicing your car and did it in a timely manner. We look forward to seeing you next time. Have a great day.

June 15, 2025

Jacob explained to me what was happening with my Rouge during my maintenance visit and Bella provided me snacks in the waiting area ?? More

by MISSJAMIE76
Recommend Dealer
Yes
Employees Worked With
Jacob and Bella
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Jun 18, 2025 -

Victory Nissan Chesterton responded

Miss Jamie, we are glad to hear that Jake and Bella took good care of you while you were here and thank you for your review. If you need any further help, please feel free to reach out anytime. Have a good rest of your day.

June 02, 2025

Everyone was very helpful and knowledgeable I would definitely use the service department again thanks again More

by COLTSFAN6787
Recommend Dealer
Yes
Employees Worked With
Jake
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Jun 04, 2025 -

Victory Nissan Chesterton responded

Colts Fan6787, we are happy to hear that the Service Department was both helpful and knowledgeable during your recent visit. Thank you for leaving us this 5-star review and we look forward to seeing you again in the future.

May 30, 2025

Car would not start after I got off work but after the fourth time it started, so I drove it into the Chesterton dealership. They found no codes so problem was not located. Was advised to use a battery ch More

by silly_lil_ang3l
Recommend Dealer
Yes
Employees Worked With
Louis in service Jake in service and Neivelle.
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May 30, 2025 -

silly_lil_ang3l responded

I appreciate all the help and quickness to attend to my problem this day.

May 30, 2025 -

Victory Nissan Chesterton responded

Melissa, thank you for your review, we are sorry to hear that we were unable to duplicate your issue. If you would like to discuss your concerns, please feel free to reach out to our Management Team to discuss the details. Thank you and have a good day.

May 08, 2025

Service manager was very friendly and professional, got me in at my scheduled appointment, was done in timely manner. More

by poltornado
Recommend Dealer
Yes
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May 09, 2025 -

Victory Nissan Chesterton responded

Poltornado, Thank you for the 5-star rating! We are pleased you found Luis to be friendly and professional and that the work was completed quickly. Thank you for your business and we look forward to seeing you at your next visit. Have a great weekend.

May 03, 2025

Will keep going to service if staff doesn't change Jake is very polite, courteous, and appreciate his willingness to help More

by MGROSSKURTH4918
Recommend Dealer
Yes
Employees Worked With
Jake
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May 03, 2025 -

Victory Nissan Chesterton responded

MGROSSKURTH4918, thank you for your 5-star review. We will be sure to pass along your kind words to Jacob, we appreciate your business and look forward to your next visit. Thank you again and have a wonderful weekend!

May 02, 2025

It was good It seemed the same but the car wash wasn't available Anyone that walked by me while I was waiting was friendly More

by TKOMP
Recommend Dealer
Yes
Employees Worked With
Jacob Fox
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May 03, 2025 -

Victory Nissan Chesterton responded

Hi Tkopm, we are glad you enjoyed the service and that you found our staff to be friendly! Sorry that your car was not washed before you left, if you would like to return, we can get that car washed for you. Thank you for your review and your business. Have a great rest of your day!

May 01, 2025

I have a 2024 Nissan Titan. It has >55,000 miles & Bosak / Victory has serviced since new. Consistently, it's taken 2+ hours for a basic oil change / tire rotation. This is with More

by ZBINKLEY
Recommend Dealer
No
Employees Worked With
Jake
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May 01, 2025 -

Victory Nissan Chesterton responded

Hi Z, we regret to hear that you had this experience with us. We are having Luis Diaz our Service Manager reaching out to you shortly, be on the lookout for this phone number 219-327-1300. Thank you.

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