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Victory Nissan of Dickson - Service Center

Dickson, TN

4.7
107 Reviews

107 Reviews of Victory Nissan of Dickson - Service Center

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June 22, 2025

friendly personnel, great service. reasonable turnaround time. repair description accurate and easy to understand, quality workmanship More

by CLINTON.COOK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chelsea Lawrence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Daugherty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elias Reddon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elizabeth Compton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2025 -

Victory Nissan of Dickson responded

Clinton - this is SO GREAT! We are very happy to have been able to help you. Also- thank YOU for the kind review!

June 21, 2025

This has been our 3rd vehicle from Victory Nissan. We are very happy with the service we received. More

by sdy4959
Recommend Dealer
Yes
Employees Worked With
Jeff Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Ladd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2025 -

Victory Nissan of Dickson responded

Hello, thank you so much for your review about your experience here at Victory Nissan. We aim for Exceptional service and it's always nice to know when we succeed. Glenda Lincoln Owner Loyalty Manager

June 11, 2025

Spencer made this whole experience a million times better! We can’t thank him enough More

by ebullard98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Spencer
Jun 13, 2025 -

Victory Nissan of Dickson responded

This is SO GREAT! We are very happy to have been able to help you. Also- thank YOU for the kind review!

June 07, 2025

Recall was completed in a timely fashion. And as far as I can tell satisfactorily. More

by wmbcoxjr
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Spencer
Jun 12, 2025 -

Victory Nissan of Dickson responded

Thank you for your business and review.

May 29, 2025

I made an appointment only to arrive and the parts were not ordered that was needed for the service so I had to come back. Upon coming back, the service guy helping me, Mason, literally told me that wa More

by Angela111
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mason
Jun 12, 2025 -

Victory Nissan of Dickson responded

Hello Angela, I am very sorry to hear about your dissatisfaction. It is always our intention to deliver the best care and results possible. This is the first time I have heard about your upset, and I would love to be able to speak with you and see what can be done to make this right. Please call me Glenda Lincoln Owner Loyalty Manager 615-971-1411.

May 26, 2025

They did a good job but I feel they should have showed me the tire and where the hole was . More

by scoutmom2009
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Jones
3.0
This rating includes all reviews, with more weight given to recent reviews.
Chelsea Lawrence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2025 -

Victory Nissan of Dickson responded

Hello, I am very sorry to hear about your dissatisfaction. It is always our intention to deliver the best care and results possible. This is the first time I have heard about your upset, and I would love to be able to speak with you and see what can be done to make this right. Please call me Glenda Lincoln Owner Loyalty Manager 615-971-1411.

May 23, 2025

Very pleased with staff was treated great a very conformable place to be in all some.. More

by dws546
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Ladd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2025 -

Victory Nissan of Dickson responded

Hello, thank you so much for your review about your experience here at Victory Nissan. We aim for Exceptional service and it's always nice to know when we succeed. Glenda Lincoln Owner Loyalty Manager

May 20, 2025

Brandon is a great Service and Parts Manager and Spencer is a wonderful Advisor. Both individuals communicate very well and will do whatever it takes to fix the problem if it can be found. Victory Nissan More

by aviator35_05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Daugherty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2025 -

Victory Nissan of Dickson responded

Brandon - this is SO GREAT! We are very happy to have been able to help you. Also- thank YOU for the kind review!

May 10, 2025

Always well pleased with the service of the automobiles we purchased there. We like & trust Jeff Jones for he has sold us three automobiles. More

by JOHNKAYRUSH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chelsea Lawrence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Daugherty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elizabeth Compton
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2025 -

Victory Nissan of Dickson responded

Johnkayrush, your wonderful feedback and rating mean a lot to us, and we greatly appreciate you taking the time to share it! See you next time and have a wonderful weekend! Ashley Compton OLM/Service Concierge Victory Nissan Dickson

April 29, 2025

Service is in the small details, like remembering to put in the oil cap. Then when your customer calls you you don’t tell them to drive the car back or have it towed. You, the dealer should do all things t More

by PRNICKS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brandon Daugherty
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2025 -

Victory Nissan of Dickson responded

Prnicks, we strive for 100% satisfaction, and we regret to find out that this was not the case. We'd like the opportunity to discuss this with you. Please reach out to us at (615) 716-0150 at your earliest convenience to discuss how we can turn your experience into a positive one. Thank you for taking the time to provide honest feedback that we can use to improve your future visits with us. We hope you have a wonderful day. Ashley Compton OLM/Service Concierge Victory Nissan Dickson

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