Victory Nissan of Mechanicsville

Customer service is outstanding. Sales rep, Drew was very knowledgeable and understanding about our needs and what options there were on the lot. Sales rep, Drew was very knowledgeable and understanding about our needs and what options there were on the lot. More

Fred was an excellent salesperson and the finance department was awesome too. The one thing I liked about my experience was that they didn't try to sell you things you didn't want. I would buy from department was awesome too. The one thing I liked about my experience was that they didn't try to sell you things you didn't want. I would buy from Victory Nissan again. More

Mr. Brown started out good, but things got ugly and nasty they couldn't meet my needs far as finding me a vehicle I told them what my banker gave me to work with.. Mr Brown still has my plates to my old truc they couldn't meet my needs far as finding me a vehicle I told them what my banker gave me to work with.. Mr Brown still has my plates to my old truck but I called DMV and told them., I bought my first truck from hin I was shock how he acted sometimes you're not gonna meet everyone needs and it's ok but overall I thank you for everything More

Tevin is the best salesman in there. Nobody else needed! Just never have liked the bank end Nobody else needed! Just never have liked the bank end More

⭐⭐⭐⭐⭐ Just purchased my new truck and couldn’t be happier! The process was smooth, the staff was friendly, and the vehicle exceeded my expectations. Great experience from start to finish—highly recom happier! The process was smooth, the staff was friendly, and the vehicle exceeded my expectations. Great experience from start to finish—highly recommend! More

Long story short this dealership has the worst customer interactions by over charging by twice the amount of other dealership across America even twice the rate of a new York dealership customer interactions by over charging by twice the amount of other dealership across America even twice the rate of a new York dealership and California dealerships. They perform work before getting authorization sticking the customer with the full bill holding vehicle hostage unless u pay in full for warranty work they don't turn into warranty company and then pray the work is correct and they did what was claimed to be done with no consequences for there actions. And speak out on this bad business process and u just might have the police called on you I can go on and on about the unprofessional way they can treat you you won't deal with them twice unless you like being treated like your business to them as un satisfactory More

They were very good and helpful even drove me in golf cart to get all my items from old car. cart to get all my items from old car. More

Fred and the management were beyond exceptional. I saw my car and knew immediately I loved it. Fred worked with me and was CLEAR honest and patient. I’m so glad I walked into this dealership and tru I saw my car and knew immediately I loved it. Fred worked with me and was CLEAR honest and patient. I’m so glad I walked into this dealership and trust is a an important factor to me. Not only did they gain my business, my trust but I would definitely recommend everyone to go to this particular dealership. Thank you to this amazing professional exceptional team for their customer service. Thank you thank you thank you!!!!! More