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Victory Toyota Barboursville - Service Center

Barboursville, WV

4.3
273 Reviews

273 Reviews of Victory Toyota Barboursville - Service Center

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September 11, 2025

Michael Hamner effectively took care of me. He was professional and personable at the same time. Excellent experience. More

by CARTWRIG
Recommend Dealer
Yes
Employees Worked With
I worked with Michael Hamner. 5 stars.
September 10, 2025

Unorganized, disrespectful of time, unapologetic, disgraceful, ambiguous, lack of compassion, no drive or sense of urgency or time. More

by Edyu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David Ball
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Turner
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Customer service women were trash and did not address my concerns properly
September 10, 2025

We have always. Had great service. With them and great deals. On new vehicle trades More

by NARLENE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Ball
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Turner
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 05, 2025

Very good service. Support was great and everything was completed in a timely manor. Would not hesitate to use again. More

by THEBROWNSXFOUR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Ball
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Turner
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 05, 2025

Thought when I purchased the car that to get it worked on would be so much higher in price than I was used to. Very wrong! Very balanced and fair worth awesome attention to customer satisfaction!! More

by jahunter1931
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Ball
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Turner
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 04, 2025

I needed new windshield wipers installed on my lease vehicle. The service receipt stated that the wipers had been replaced. But, the old wipers are still on the truck. I can tell because the tear in More

by MIKE.BUSH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tim Turner
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Did not work with any of the above
August 27, 2025

I appreciate the Toyota Lease Pick up program. This has made our families lives easier and we still get amazing service. Thank you for this program, we appreciate the time and effort of the employ More

by stephanie.mosley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Ball
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Turner
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 27, 2025

The service has increase tremendously from the last time my car was in. Dropped my car off over the weekend and they promptly got it logged into their system on Monday morning, sending a confirmation text, More

by Jeanette
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael - 5 stars!
August 23, 2025

Atet consulting with another dealership who unable to fix my wife’s car a phone call was made to Chris Burnetti, he knew exactly what the issue was and even had the parts in stock. I will continue to bring m More

by Mitch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Burnetti
August 22, 2025

I had service done at this place and I have to say that it was well organized and quick. It didn't take more than a couple of minutes to drop off my car. I appreciated the video they sent while doing the More

by meadowstlark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody at the service desk
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