Victory Toyota Highlands - Service Center

Service rep wasn’t very helpful. Very short answers and didn’t explain things at all Very short answers and didn’t explain things at all More

They are prompt with getting work done. Very helpful with questions. They don't try to make you pay for anything extra. 100 percent better than Roninson was. Very helpful with questions. They don't try to make you pay for anything extra. 100 percent better than Roninson was. More

Overall they did a nice job. I was a little disappointed that they did not check the air in my tires during the tire rotation. My low air light is still on. Equally they forgo I was a little disappointed that they did not check the air in my tires during the tire rotation. My low air light is still on. Equally they forgot to reset my maintenance warning light, but luckily George took care of it personally for me. Thanks George! More

The last 2 times I have taken my truck in, we have been there for near 2 hours or over. At other dealerships, it takes 45 minutes to accomplish. It appears that the dealership is overscheduling for their c there for near 2 hours or over. At other dealerships, it takes 45 minutes to accomplish. It appears that the dealership is overscheduling for their capability. The technician who tried to help connect my cell phone to my Sienna had no idea what he was doing and even though he told me he had it connected, it wasn't. When I left the dealership with my Tacoma after an oil change and tire rotation, the tire pressure warning light came on. More

Every step of this process was handled professionally and very efficiently. Keep up the good work. very efficiently. Keep up the good work. More

Shout out to Vinny and Bob! Both guys made my first maintenance service 5 stars! Both guys made my first maintenance service 5 stars! More

Quick and easy. Staff is friendly, attentive and there to help with what you need. Staff is friendly, attentive and there to help with what you need. More

Friendly knowledgeable staff @ Toyota always a first class experience. Whether it’s service or sales Victory Toyota never disappoints. class experience. Whether it’s service or sales Victory Toyota never disappoints. More

Waited over an hour for oil change and tire rotation 2:20pm to 3:50pm. I was even early for my appointment 1:50pm because I thought my appointment was 2pm. I spent 2 hours waiting. After the service was 2:20pm to 3:50pm. I was even early for my appointment 1:50pm because I thought my appointment was 2pm. I spent 2 hours waiting. After the service was done, I went to get in my truck and grease was all over the center console. They had to go out and clean it off. At least when the Pittsburgh dealership does the service steering wheel is covered, seat is covered and paper floormat is in the truck. My truck is a 2019 Tundra 1794 with 38,000 miles not some cheap beat-up truck. Spent $ 131 dollars and not happy with the service I received. I wouldn't think Toyota would be happy with service like this gives them a bad name. Rick Simmons More

Dealership overall is nice. Easy to schedule online. When they brought my car out, they blocked me in though and had to go get someone to move additional cars so I could get o Easy to schedule online. When they brought my car out, they blocked me in though and had to go get someone to move additional cars so I could get out. I also don’t think that they did a full inspection because I drove 2 miles and then got a light that I needed washer fluid and air in my tires More