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Victory Toyota of Jefferson - Service Center

Austinburg, OH

4.6
33 Reviews

33 Reviews of Victory Toyota of Jefferson - Service Center

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July 18, 2025

Staffing is kind and pleasant. Knowledgeable. Always willing to answer my questions even though some are probably "what! She doesn't know that!!" Lol More

by sheilabradac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Benage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Reider
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Bencic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 18, 2025

The service that was provided was done in a reasonable length of time. People were friendly. More

by JERRYMLACK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Bencic
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 15, 2025

Fast service. I've had the best experience with this dealership. While purchasing and servicing my car. Thank you! More

by gelaine07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Myers
July 15, 2025

AM Ford accommodated my schedule when making my appointment. It is great to have a dealer in our area. More

by Thequiltingblock.oh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Bencic
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 12, 2025

They were able to change my oil and rotate tires on relatively short notice. It’s nice when a dealership can work with you to accommodate last minute changes. More

by n6448r
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexis Vance
July 12, 2025

Bright and clean facility,hot coffee and cold water made the time shorter! Had me in and out quickly More

by kcbm1970
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Bencic
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 12, 2025

The staff was very friendly and accommodating. It was most definitely an overall pleasant experience. More

by SCRYDAWG32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Bencic
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 11, 2025

Great team, great service, very helpful, great coffee machine. Loved the snacks. Will be back!!! More

by terrybillias
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Benage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Bencic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emilee Emerson
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 10, 2025

A shout out to the service department for their patience and diligence in repairing the rattle in my RAV4. Thank you Angel, Justin, Alexis, and Jeremy (3rd time was the charm). I appreciate your time, profe More

by JEANINE.BARTLETT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy, Angel, Justin, and Alexis
July 06, 2025

Fast and efficient service. The waiting area has free snacks, water, TV and a charging station for your phone. Alexis was the best and helped me out with any questions I had. I More

by MAKAYLARICE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexis Vance