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Vision Chrysler Dodge Jeep Ram - Service Center
Rochester, NY
942 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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942 Reviews of Vision Chrysler Dodge Jeep Ram - Service Center
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Verified Customer
June 30, 2025
Every time I have service they they treat me like I'm their only customer. They keep informed on my vehicle process & their quotes are always correct. On top of all that I've me er had to bring the vehic their only customer. They keep informed on my vehicle process & their quotes are always correct. On top of all that I've me er had to bring the vehicle back, work was done perfectly every time. More
by garys1951
June 27, 2025
The customer service was over the top. I couldn’t have asked for a better experience. Johnny Gonzalez took care of everything. No bouncing around to different people to get answers. He I couldn’t have asked for a better experience. Johnny Gonzalez took care of everything. No bouncing around to different people to get answers. He dropped me off at work because it was raining. He even called my warranty company to find out if my service was covered. When I was still hearing a noise after the service was complete, he made sure it was taken care of. You have come a long way from where you were before. Nice job. I am very pleased. More
by mpr670
Employees Worked With
Johnny Gonzalez
June 27, 2025
Friendly service staff with quick, in and out service. It is always a pleasure dealing with this service department. It is always a pleasure dealing with this service department. More
by Jim Kusse
Employees Worked With
June 26, 2025
Everyone was awesome from start to finish, made the entire process quick and smooth. I appreciate all Luis and Ron did to help me during the time my car was being worked on. entire process quick and smooth. I appreciate all Luis and Ron did to help me during the time my car was being worked on. More
by Jess89
Employees Worked With
Luis and Ron
June 11, 2025
.great dealership appointment was on time and the truck was taken care of when they said it was going to be. Very very happy!!!! was taken care of when they said it was going to be. Very very happy!!!! More
by alfernaays
Employees Worked With
June 04, 2025
There was a problem with damage being done while the truck was in for repair. The old management ran me in circles. I took my truck to another shop and was preparing to sue. Ron started as service manag truck was in for repair. The old management ran me in circles. I took my truck to another shop and was preparing to sue. Ron started as service manager and the situation was handled immediately. Ron is the example of excellence in your dealership More
by 1wjamesevans
Employees Worked With
I was not having a good experience until Ron became the service manager. He came in and handled the problem to my satisfaction
June 04, 2025
John was friendly introduced himself smiled looks like he loved his job helping customers I was in and out quickly asked if he could help me with anything other than the inspection He has the joy of the Lord loved his job helping customers I was in and out quickly asked if he could help me with anything other than the inspection He has the joy of the Lord in customer service More
by NANO_37_2000
Employees Worked With
Idk John at the service desk was awesome he was over the top in everything
June 02, 2025
Had check for oil leak they found oil drain plug over tightened from another shop and over tightened oil filter and didn’t try to sell any extras tightened from another shop and over tightened oil filter and didn’t try to sell any extras More
by rpadgett14
Employees Worked With
Joe Coon
