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Vision Chrysler Dodge Jeep Ram - Service Center
Rochester, NY
980 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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980 Reviews of Vision Chrysler Dodge Jeep Ram - Service Center
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August 27, 2025
Cannot say enough good things about this dealership. I was gaslit by West Herr Ram/chrysler over verifiable problems that this dealership addressed readily. The other dealership held my truck hostage I was gaslit by West Herr Ram/chrysler over verifiable problems that this dealership addressed readily. The other dealership held my truck hostage for 3 days, did nothing, tried to charge me $600 for diagnostics which was complete garbage. This dealership bent over backwards to take care of the truck, provided me with a loaner for all days, great communication, wrapped up as much of the work under warranty as possible. I could not be more pleased with the interaction or the staff and I give them my highest recommendation for other customers. They are great representative of the Ram brand and I would recommend them to anybody. More
by JDR03272
Verified CustomerEmployees Worked With
Other Employees :
Luis, William, and most of all, Tech Tim- 5 stars plus to all!
August 27, 2025
Quick and professional and excellent quality. Very friendly and caring atmosphere Even though I have one small hiccup in my visit, a missed diagnosis hopefully ???? I'll be redeemed later. Nevert Very friendly and caring atmosphere Even though I have one small hiccup in my visit, a missed diagnosis hopefully ???? I'll be redeemed later. Nevertheless I had a great service visit. More
by smooth88t
August 27, 2025
My experience with Vision Dodge on Panorama Trail is that they are very accommodating, convenient location, quick turn around. they are very accommodating, convenient location, quick turn around. More
by MARKBACCHETTA
August 24, 2025
I would recommend vision Chrysler dodge to anyone they kept in informed and took care of your needs smoothly and prompt kept in informed and took care of your needs smoothly and prompt More
by hkb
August 18, 2025
I purchased a used vehicle which turns out needed a new transmission within the first week of purchasing. Overall I was left satisfied but it took two months for the work to get started and be completed, l transmission within the first week of purchasing. Overall I was left satisfied but it took two months for the work to get started and be completed, longer than I expected. More
by nellspayne
August 15, 2025
word. keep your word. is there discount? yes. 10%. great thanks. oh you forgot to include discount. oh sorry. gave me 5%. xxx? keep your word. is there discount? yes. 10%. great thanks. oh you forgot to include discount. oh sorry. gave me 5%. xxx? More
by chriscasbar
Employees Worked With
forgot the n
August 15, 2025
Best service team around always gets me in and out in a timely and efficient matter. timely and efficient matter. More
by RAMnck94
Employees Worked With
August 14, 2025
Everyone was attentive, and listened to my needs. It was a very good experience. I would buy there again. It was a very good experience. I would buy there again. More
by FMCKENNA
