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Vision Hyundai of Canandaigua - Service Center

Canandaigua, NY

4.2
681 Reviews

681 Reviews of Vision Hyundai of Canandaigua - Service Center

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August 14, 2025

Thank you so much for your friendly employees and excellent service. Love vision Hyundai. Always recommend you to friends and family 👍 More

by TMCOLF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stanford Speranza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edwin
Aug 15, 2025 -

Vision Hyundai of Canandaigua responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

August 14, 2025

Excellent Customer Service, Chad did an excellent job explaining the problem and what was required to resolve it. More

by JAKOZURA
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Zimmerman
Aug 15, 2025 -

Vision Hyundai of Canandaigua responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

August 13, 2025

I wasn’t actively looking to trade in my car, as I was happy with it, but Josh’s honesty and personable approach made all the difference. He was straightforward, transparent, and made the entire process c More

by KSAG08
Recommend Dealer
Yes
Employees Worked With
Joshua Garnish
Aug 15, 2025 -

Vision Hyundai of Canandaigua responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

August 13, 2025

The service department was exceptional. They were courteous polite and they know what they’re doing. I dealt with Chad and he did an outstanding job. Overall experience was pleasant thanks More

by Fcerza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stanford Speranza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2025 -

Vision Hyundai of Canandaigua responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

August 13, 2025

Excellent customer service. Completed inspection and oil change in a timely manner. Very friendly and professional. More

by tcerza1963
Recommend Dealer
Yes
Employees Worked With
CHAD
Aug 15, 2025 -

Vision Hyundai of Canandaigua responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

August 12, 2025

After having an appointment, my oil change and tire rotation took almost an entire business day. Thankfully I had scheduled it on a day off. Communication between the dealership and myself was poor at More

by NOEMAIL23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brad
Aug 12, 2025 -

Vision Hyundai of Canandaigua responded

"NOEMAIL23" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialNYCH@visionauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

August 11, 2025

Our advisor worked well with us and kept us updated. They delt with the warranty company and got us situated. More

by hsmith15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stanford Speranza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2025 -

Vision Hyundai of Canandaigua responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

August 10, 2025

Vision Hyundai is fast and pleasant. The space for customers is comfortable. Each time I’ve been has been great. More

by koni
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stanford Speranza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2025 -

Vision Hyundai of Canandaigua responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

August 10, 2025

Mechanic does half xxx work leaving parts off my car had to return to have parts put back on the car from an oil change I will not return to your store More

by DOUGLASWATTAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Stanford Speranza
2.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2025 -

Vision Hyundai of Canandaigua responded

Douglas. We always aim to deliver a great experience, and appreciate the feedback when we don't meet a customer's expectations. We have forwarded your comments to the General Manager of the dealership.

August 10, 2025

My ONLY complaint with this dealership is the fact that you can NEVER get a hold of the service department. The people that answer the phone ,say they will leave a message ,and come to find out ,these o More

by gayecooper737
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stanford Speranza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2025 -

Vision Hyundai of Canandaigua responded

Thank you for bringing this to our attention, Gaye. We are always looking for ways to better our service and your feedback is an invaluable part of that process. We have forwarded your comments to the General Manager of the dealership.

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