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Vision Nissan Greece

Rochester, NY

Overview
Employees
Reviews
Vehicles
4.6
1,320 Reviews
Contact Dealership

4000 W Ridge Rd

Rochester, NY

14626

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Showing 1,320 reviews

October 17, 2025

Great customer service! ! Gave accurate information, friendly staff, warm environment. I really felt like I could trust the service team. I will be back for my auto needs. More

by leola.brown1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark and Colton in the service department
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Oct 17, 2025 -

Vision Nissan Greece responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

October 17, 2025

I am confused I had paid extra to get undercoat and have inside also get protectant put on rugs and seats no I don’t see that anything was done on inside of car please explain More

by DEBORAH.RUSS59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eli is very helpful
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Oct 17, 2025 -

Vision Nissan Greece responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialNYGN@visionauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

October 16, 2025

Service is prompt and excellent. Service tech goes the extra mile in explaining everything thoroughly More

by FBILLOTTI0612
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colton
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Oct 16, 2025 -

Vision Nissan Greece responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

October 16, 2025

Fast, efficient and great customer service My oil change was free and it was very nice not to worry about another bill More

by S_RIBIS
Recommend Dealer
Yes
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Oct 16, 2025 -

Vision Nissan Greece responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

October 16, 2025

Suppose to undercoat didn’t but charged when came back from undercoat damaged paid too much More

by Mark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ryan Mroszczak
2.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Houghtling
4.0
This rating includes all reviews, with more weight given to recent reviews.
Gregory Hunt
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 17, 2025 -

Vision Nissan Greece responded

Mark. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialNYGN@visionauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

October 16, 2025

All what needs to fixed in my car didn't get fixed I asked them to fixe some things in my car but it didn't fixed, and yesterday they changed me for oil change and something else I thought in the warran More

by mahmoudchiekh2
Recommend Dealer
No
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Oct 17, 2025 -

Vision Nissan Greece responded

Thank you for bringing this to our attention, Mahmoud. We are always looking for ways to better our service and your feedback is an invaluable part of that process. We have forwarded your comments to the General Manager of the dealership.

October 15, 2025

Colton did a great job getting me in when I had a tire leak on my tire More

by JERZE2018
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colton service
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Oct 16, 2025 -

Vision Nissan Greece responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

October 15, 2025

Awesome and friendly but very professional. They take care of your needs effectively. Dumka was grade 10 of out 10 salesperson. More

by LUMEKEYOUNG
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dumka and Lily
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Oct 16, 2025 -

Vision Nissan Greece responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

October 14, 2025

It is always a pleasure when I have to come in for service. Colton always has a smile on his face and a pleasure to deal with. His customer service skills are excellent More

by SHEILA.COLILLI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colton
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Oct 14, 2025 -

Vision Nissan Greece responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

October 14, 2025

The dealership is clean and the people working there are very friendly, knowledgeable and professional. More

by CHARL1949
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Mroszczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Houghtling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gregory Hunt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 14, 2025 -

Vision Nissan Greece responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

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