Viti Mercedes-Benz
Tiverton, RI
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 9:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 9:00 AM - 1:00 PM
Sunday Closed
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Showing 167 reviews
We have dealt with Viti for years and always had an excellent experience. Their service is 5 star and they communicate constantly regarding the status. They are the standard we compare other dealersh excellent experience. Their service is 5 star and they communicate constantly regarding the status. They are the standard we compare other dealerships to. More
Service is outstanding been a client since 2003. If you choose to spend the money to purchase a Mercedes-Benz why not let the best sevice it. Can't say enough as to satisfied my wife and I are with If you choose to spend the money to purchase a Mercedes-Benz why not let the best sevice it. Can't say enough as to satisfied my wife and I are with Viti they set a standard no other dealership I have ever used even comes close to. More
Bud in service is excellent. ..returns calls quickly, very easy to deal with. Car is always returned clean and working properly. Excellent service ..returns calls quickly, very easy to deal with. Car is always returned clean and working properly. Excellent service More
The car buying experience was wonderful at Viti. Mike and Araon were so knowledgeable about the car and I left feeling confident driving. Everyone took their time with us. As a past client I knew Vi Mike and Araon were so knowledgeable about the car and I left feeling confident driving. Everyone took their time with us. As a past client I knew Viti would be the place to purchase my next car. The dealership is state of the art and the service is outstanding. It was a pleasure doing business with them. More
Exactly the buying experience I was hoping for. Mike as an excellent representative and made buying our new car easy and enjoyable. Fabulous staff. Mike as an excellent representative and made buying our new car easy and enjoyable. Fabulous staff. More
Viti Mercedes-Benz offers first class service. Everyone is very personable, knowledgeable and professional. I am amazed at the level of customer care they offer from pick up and drop off service t Everyone is very personable, knowledgeable and professional. I am amazed at the level of customer care they offer from pick up and drop off service to washing and vacuuming your car before they bring it back. My last service visit was for a nail in one of my tires. Viti pulled the nail and verified that it had not actually fully punctured the tire. They washed and vacuumed the car and topped up all of the fluids. There was no charge for the service. Amazing dealership providing amazing service! More
Once again, Viti comes through with a great service experience. From start to finish, everything went well. Been with Viti for over 15 years now and never had a problem with the service department. Sus experience. From start to finish, everything went well. Been with Viti for over 15 years now and never had a problem with the service department. Susan Cummings, my service advisor for all that time, has been wonderful - pleasant, approachable person that explains everything without any pressure. I have to say that Viti has been great to work with over the years. Had never had a car buying experience as seamless and pleasant for "all three phases of the game" - service, finance and sales (Gary Garofalo!) More
My 2024 E350 notified me that I was due for Service A. I called Viti and got an appointment for the service. They offered to pick up my car at home. I chose to drop it off as I would be driving by their l I called Viti and got an appointment for the service. They offered to pick up my car at home. I chose to drop it off as I would be driving by their location on that day. They took my car in and had a loaner car waiting for me. Later on that same day, they called me to say that the service was complete. This time, I accepted their offer to drop my car off at my home. They came at the time they said, swapped cars, and the job was finished. It could not have been more convenient for me. More
The sales team, service team, finance department, and the owners are all great. I have purchased 4 vehicles here in the past 3 years, and I would not go anywhere else. Even if I was not looking for a Mercede owners are all great. I have purchased 4 vehicles here in the past 3 years, and I would not go anywhere else. Even if I was not looking for a Mercedes, I would look at their used inventory of other models of vehicles, just to not have to go to any other dealership More




