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Viti Mercedes-Benz

Tiverton, RI

4.9
167 Reviews
At Viti, we want to make the process of buying a Mercedes-Benz exciting and fun. That's why we strive to provide a low-pressure environment that invites our Rhode Island and Massachusetts Mercedes-Benz customers to explore the many vehicles we have on hand and decide what's best for their lifestyle. We're here to support you in the buying process, answering all your questions and ensuring you have the facts you need to make an educated decision. That's why more drivers come to our Rhode Island Mercedes-Benz dealership for their motoring needs. We carry a wide variety of new and pre-owned Mercedes-Benz vehicles that give our Rhode Island Mercedes-Benz customers the selection they need. Our Mercedes-Benz dealership in Tiverton,RI features vehicles like the all-new Mercedes-Benz CLA, C-Class, E-Class, GLB, A-Class and more in the most popular colors and trim levels, making us your first-stop shop. We also have an extensive selection of Certified Pre-Owned Mercedes-Benz vehicles for sale. When it comes time for Mercedes-Benz service, you can count on us to get you back out on the road without delay. Our Mercedes-Benz service center near Providence can handle any job big or small, and our trained technicians will describe any necessary repairs in layman's terms. There's no smoke and mirrors, just a transparent experience that has earned us a great reputation with Massachusetts and Rhode Island Mercedes-Benz owners. Please visit our Mercedes-Benz dealership today and let us show you why Viti is the Rhode Island Mercedes-Benz dealer you'll keep coming back to! And, don't forget to ask about the Viti Advantage!
Contact Dealership

975 Fish Rd

Tiverton, RI

02878

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Showing 167 reviews

February 05, 2026

We have dealt with Viti for years and always had an excellent experience. Their service is 5 star and they communicate constantly regarding the status. They are the standard we compare other dealersh More

by jrichie1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Garofalo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bud Cartin in service is excellent.
Feb 06, 2026 -

Viti Mercedes-Benz responded

Hi jrichie1, Thank you so much for taking the time to leave this 5-star review for us! We're very happy to hear that Bud and the rest of our team have always been able to provide such great experiences for all these years. Thank you for always choosing us! As always, if you ever have any other questions or concerns, please feel free to give us a call at any time. We look forward to continue taking care of you for many more years to come!

February 01, 2026

Service is outstanding been a client since 2003. If you choose to spend the money to purchase a Mercedes-Benz why not let the best sevice it. Can't say enough as to satisfied my wife and I are with More

by D.P.G.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Dame
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Lacasse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Garofalo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2026 -

Viti Mercedes-Benz responded

Hi D.P.G., Wow, thank you for leaving this amazing feedback for us! We sincerely appreciate your feedback as well as your continued business for all of these years! As always, if you ever have any other questions or concerns, please feel free to give us a call at any time. We look forward to continue taking care of you for many more years to come!

January 31, 2026

Bud in service is excellent. ..returns calls quickly, very easy to deal with. Car is always returned clean and working properly. Excellent service More

by dwood082
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bud Carden
Feb 02, 2026 -

Viti Mercedes-Benz responded

Hi dwood082, Thank you for taking the time to leave this awesome feedback for us! We're thrilled to hear that Bud and the rest of our team are always able to provide such great servicing experiences for you. As always, if you ever have any questions or concerns, please feel free to give us a call at any time. We look forward to taking care of you again in the future!

January 22, 2026

The car buying experience was wonderful at Viti. Mike and Araon were so knowledgeable about the car and I left feeling confident driving. Everyone took their time with us. As a past client I knew Vi More

by Karenbleblanc59
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mike
Jan 23, 2026 -

Viti Mercedes-Benz responded

Hi Karenbleblanc59, Thank you so much for taking the time to leave this review for Mike, Aaron, and the rest of our team! We're thrilled to hear that they were able to take care of you and provide another wonderful purchasing experience. Congratulations on your new vehicle! If you ever have any other questions or concerns, please feel free to give us a call at any time.

January 17, 2026

Exactly the buying experience I was hoping for. Mike as an excellent representative and made buying our new car easy and enjoyable. Fabulous staff. More

by Kurtcarberry
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aaron Lacasse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick then Mike
Jan 19, 2026 -

Viti Mercedes-Benz responded

Hi Kurtcarberry, Thank you for taking the time to leave this wonderful review for us! We're thrilled to hear that you had a great experience purchasing your new vehicle with Mike and the rest of our team. Congratulations on your purchase! If you ever have any other questions or concerns, please feel free to give us a call at any time. We look forward to taking care of you again in the future!

January 08, 2026

Viti Mercedes-Benz offers first class service. Everyone is very personable, knowledgeable and professional. I am amazed at the level of customer care they offer from pick up and drop off service t More

by Lindacampion
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russell Machado
Jan 08, 2026 -

Viti Mercedes-Benz responded

Hi Lindacampion, Thank you so much for taking the time to leave this amazingly detailed review for us! We're thrilled to hear that Russ and the rest of our service team were able to provide such a memorable experience for you with such a high level of customer service. If you ever have any other questions or concerns, please feel free to give us a call at any time. We look forward to taking care of you again in the future!

January 06, 2026

Once again, Viti comes through with a great service experience. From start to finish, everything went well. Been with Viti for over 15 years now and never had a problem with the service department. Sus More

by GP40MC1118
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Garofalo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Susan Cummings (Service Advisor)
Jan 07, 2026 -

Viti Mercedes-Benz responded

Hi GP40MC1118, Thank you for taking the time to leave this amazing feedback for us! We sincerely appreciate you trusting us with all of your sales and servicing needs for all of these years. As always, if you ever have any other questions or concerns, please feel free to give us a call at any time. We look forward to continue servicing you for many more years to come!

December 12, 2025

Always a great experience in the service department. Pleased with my services every time. Very happy to recommend to everyone I know . More

by amedeiros0810
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susan
Dec 15, 2025 -

Viti Mercedes-Benz responded

Hi amedeiros0810, Thank you for taking the time to leave this 5-star review for us! We're thrilled to hear that you always have such a great experience working with our service team. If you ever have any other questions or concerns, please feel free to give us a call at any time. We look forward to continue servicing you again in the future!

December 07, 2025

My 2024 E350 notified me that I was due for Service A. I called Viti and got an appointment for the service. They offered to pick up my car at home. I chose to drop it off as I would be driving by their l More

by lordrp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Lacasse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Garofalo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2025 -

Viti Mercedes-Benz responded

Hi lordrp, Thank you for taking the time to leave this 5-star review for us! We're thrilled to hear that you had such a great experience working with our service team. If you ever have any other questions or concerns, please feel free to give us a call at any time. We look forward to seeing you again in the future!

November 26, 2025

The sales team, service team, finance department, and the owners are all great. I have purchased 4 vehicles here in the past 3 years, and I would not go anywhere else. Even if I was not looking for a Mercede More

by 13cars
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Dame
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Lacasse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Garofalo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danny Martinez
Nov 26, 2025 -

Viti Mercedes-Benz responded

Hi 13cars, Thank you so much for taking the time to leave this amazing 5-star review for us! We sincerely appreciate your business for these past three years, and are thrilled to hear that you always have such a great experience working with our team! If you ever have any other questions or concerns, please feel free to give us a call at any time. We look forward to continue taking care of you for many more years to come!

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