Viti, Inc. - Service Center

Excellent dealership. Have been a customer now for about 15 years with no issues with them. Always accommodating and pleasant to deal with (sales and service). Service A Have been a customer now for about 15 years with no issues with them. Always accommodating and pleasant to deal with (sales and service). Service Adviser Susan M. has been great - thorough explanations of any needed work and costs. More

Excellent service backed by talented professionals who get the job done right the first time. get the job done right the first time. More

Excellent Dealership. Russell in Service is fantastic. Highly recommend him and Viti for Mercedes service. Russell in Service is fantastic. Highly recommend him and Viti for Mercedes service. More

We have used Viti for urgent repairs and restoration work for many years. The service advisers, especially Susan, are superb. They keep customers up to date on progress, and the work performed is great. To for many years. The service advisers, especially Susan, are superb. They keep customers up to date on progress, and the work performed is great. To say we are pleased would be an understatement! More

My car was serviced as scheduled and returned thoroughly cleaned. The service dept communication was excellent and a loaner car was provided. cleaned. The service dept communication was excellent and a loaner car was provided. More

Viti did an expedient and meticulous wheel repair. I was exceedingly happy with their work. I was exceedingly happy with their work. More

Danny M has always been great to deal with when regular service is scheduled. From pickup to service & delivery it has been a pleasure to deal with. service is scheduled. From pickup to service & delivery it has been a pleasure to deal with. More

Viti came highly recommended when I needed service on my vehicle and after my recent experience I can see why! Sue was very friendly, professional and great to work with. She kept me updated daily as to the vehicle and after my recent experience I can see why! Sue was very friendly, professional and great to work with. She kept me updated daily as to the progress of the repairs and set the expectations of when I would get it back. When the work was completed she offered to have it delivered to me (which I did not need this time around but absolutely awesome that they offer this!). Upon pickup my vehicle was driven up into their bay completely detailed and looking amazing. Special thank you to the technician as well as I know they often go unnoticed for his/her amazing work and respect for my vehicle. Nothing was out of place. Work was done and I feel they went above and beyond with their customer service as well. Thank you all again for everything. This was my 1st time coming there and it will not be my last! Will absolutely return there for future service and possibly my next MB in the future. More

Danny my service representative is always Johnny on the spot, willing to assist in any way. Their complimentary pickup and drop off service is outstanding and the service they supply for my vehicle is exce spot, willing to assist in any way. Their complimentary pickup and drop off service is outstanding and the service they supply for my vehicle is excellent.! More

Professional service advisor with hands on experience, courtesy service crew and complimentary loaner vehicle … very satisfied! courtesy service crew and complimentary loaner vehicle … very satisfied! More