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Volkswagen Clarksburg

Clarksburg, WV

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81 Reviews

1 Stoney Brook Road

Clarksburg, WV

26301

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81 Reviews of Volkswagen Clarksburg

February 24, 2021

I love this VW dealership.They are fantastic to work I love this VW dealership. They are fantastic to work with. The sales guy Ray was so nice and patient. The manager didn’t put any pressure on me on a More

by Mugzgrl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ray
Feb 26, 2021 -

Volkswagen Clarksburg responded

We appreciate the opportunity you gave us and are thrilled that you are now a new Volkswagen customer! Congratulations on your new Atlas and we look forward to maintaining it for you for years to come.

December 07, 2020

VW Clarksburg was refreshingly nice to do business with. Our Passat has been running rough and we were not willing to spend a lot to fix it. It turned out to be a simple fix that only cost $200. We w More

by Regina
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Katy
Dec 27, 2020 -

Volkswagen Clarksburg responded

We are appreciative of the opportunity to be your VW dealership Regina. Thank you!

November 30, 2020

Everything went perfect from our initial contact to our final closing. The staff was energetic and happy to help. Also straight forward and honest. That made all the difference. More

by Setibarbs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ray Thompson
Dec 01, 2020 -

Volkswagen Clarksburg responded

Thank you for choosing us for your new Volkswagen! It's exciting and fun to own a new VW, we look forward to caring for your VW for years to come.

November 19, 2020

Katie, the service manager, has been awesome to deal with. She has been patient and forthcoming and worked with me to get to a price that I felt was fair for the repair I had. I appreciate it and will More

by Lantz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Katie
Dec 01, 2020 -

Volkswagen Clarksburg responded

We appreciate the opportunity to care for your vehicle. Thank you for allowing us to do that and we look forward to caring for your vehicles in the future.

November 10, 2020

The dealership did a good job for us. My Jetta was having a transmission issue but they were able to fix it right and quickly. More

by Graceizhere11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Katy
Nov 20, 2020 -

Volkswagen Clarksburg responded

That is exactly what we are here to do. Thank you for giving us the opportunity and we look forward to caring for your Jetta in the future.

November 09, 2020

Our sales person was truly great. Chauncey was fast to get back to us and was above board with all of the information he provided. He sent us pricing and payments as soon as we asked for them. We really More

by Indianzfanz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chauncey Shield
Nov 20, 2020 -

Volkswagen Clarksburg responded

Thank you for choosing VW Clarksburg. We know you have many options and are committed to giving you the best level of service possible. We are truly thankful for your business.

October 24, 2020

So far each visit to the dealer has been flawless.My So far each visit to the dealer has been flawless. My daughter bought her first new car here several months ago. Christopher, the manager, was perfe More

by Pam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris
Nov 08, 2020 -

Volkswagen Clarksburg responded

That is great to hear Pam. We appreciate the loyalty and referrals so much.

October 17, 2020

I’ve enjoyed my visits to VW Clarksburg.The selection I’ve enjoyed my visits to VW Clarksburg. The selection has been good, the cars are very clean and not too expensive. I highly recommend them. More

by Messebes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ray
Oct 27, 2020 -

Volkswagen Clarksburg responded

Thank you for recommending us! We appreciate the trust and loyalty and look forward to caring for your Volkswagen.

October 13, 2020

I ended up at Volkswagen Clarksburg by unfortunate circumstances (tow in due to breakdown), but everything about my experience was outstanding! From Katie’s initial calm and sympathetic response to my More

by Karen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Katie & Mike
Oct 27, 2020 -

Volkswagen Clarksburg responded

Thank you for such a nice review Karen. It is never fun to deal with an unexpected repair and we are happy to know that we were able to help and get you back to your life. Thank you for putting your trust in us and we look forward to maintaining your VW for you.

October 12, 2020

We looked around for a while before making a decision to purchase but ultimately came back to Clarksburg VW due to their sales managers follow up. Chris was attentive to what we wanted, not pushy, and very More

by Pensfan66
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris
Oct 27, 2020 -

Volkswagen Clarksburg responded

We really appreciate the opportunity you gave us. We are glad that we delivered an experience that you were comfortable with and most importantly happy that you are now a Volkswagen owner! We look forward to caring for your new car. Thank you!

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