
Volkswagen Clear Lake
Houston, TX
Filter Reviews by Keyword
By Type
Showing 492 reviews
This is the new location for the dealership, it’s very spacious with plenty of space to not feels so cramped. The service department did a great job on my vehicle. Other than waiting way too long for just spacious with plenty of space to not feels so cramped. The service department did a great job on my vehicle. Other than waiting way too long for just an oil change it was a great experience. More
3 days after te service, the car show me the check engine light code: P00B7 low coolant flow, there changed the oil and did a coolant flush, could be something wrong on the coolant system, light code: P00B7 low coolant flow, there changed the oil and did a coolant flush, could be something wrong on the coolant system, More
Lack of communication. Took 6 hours for an oil change and tire rotation despite having an appointment in the morning. No help as to why it took so long and why I wasn’t not Took 6 hours for an oil change and tire rotation despite having an appointment in the morning. No help as to why it took so long and why I wasn’t notified of my car being ready. More
A normal dealership, just a new bigger and better building. The couch in the first floor lounge area with a short small black table almost took me out. I didn’t see it (the table) and barked my shin building. The couch in the first floor lounge area with a short small black table almost took me out. I didn’t see it (the table) and barked my shin on it. So to all others, be aware, it will win. More
Bait and switch. They had a car advertised for $6,500 online. Worked with Dylan. Great guy, thoroughly enjoyed working with him, but the manager came out with the num They had a car advertised for $6,500 online. Worked with Dylan. Great guy, thoroughly enjoyed working with him, but the manager came out with the numbers at over $10,000. Would not honor THEIR internet price. Said that was “the finance price” and it would be thousands of dollars more to pay cash. Their final offer after 2 hours was $8,800 on a used car they had advertised for $6,500. Trash dealership that doesn’t honor their prices and plays games. Don’t recommend shopping here there is way more ethical dealers that honor their advertised prices and won’t waste your time. More
Excellent dealership, large selection of vehicles to choose from. Excellent sales team who are very friendly, helpful and knowlegeable. choose from. Excellent sales team who are very friendly, helpful and knowlegeable. More