Back

Volkswagen Clear Lake

Houston, TX

4.0
492 Reviews

15100 Gulf Freeway

Houston, TX

77034

Directions

By Type

Showing 492 reviews

July 08, 2025

Excellent customer service, super clean and organized timely delivery luxurious waiting area with decent drinks options More

by sam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isabel
July 01, 2025

This was my first visit here and the experience was great. Everyone was helpful from the moment I stepped out of my vehicle. More

by flmwm617
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor
July 01, 2025

Horrible service and rude staff . Have to go back because they could not even do the job right the first time. More

by jocelyn2595
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Taylor and other women not listed
June 29, 2025

This is the new location for the dealership, it’s very spacious with plenty of space to not feels so cramped. The service department did a great job on my vehicle. Other than waiting way too long for just More

by adtanner1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I dont remember his name.
June 11, 2025

3 days after te service, the car show me the check engine light code: P00B7 low coolant flow, there changed the oil and did a coolant flush, could be something wrong on the coolant system, More

by Fgarcia.1209
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michelle Cortez
June 01, 2025

Lack of communication. Took 6 hours for an oil change and tire rotation despite having an appointment in the morning. No help as to why it took so long and why I wasn’t not More

by Nina.sutcliffe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Can’t find
May 13, 2025

A normal dealership, just a new bigger and better building. The couch in the first floor lounge area with a short small black table almost took me out. I didn’t see it (the table) and barked my shin More

by ekimojoe
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Cooney
May 12, 2025

Bait and switch. They had a car advertised for $6,500 online. Worked with Dylan. Great guy, thoroughly enjoyed working with him, but the manager came out with the num More

by Bytpatrick
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Don’t remember the manager
May 01, 2025

Loved the experience from the beginning to the end. Everyone was nice and service was amazing. More

by kimrob82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mireya Hinojosa
April 29, 2025

Excellent dealership, large selection of vehicles to choose from. Excellent sales team who are very friendly, helpful and knowlegeable. More

by cummocks@aol.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Izzy Castro and her supervisor are Excellent employees Both are very friendly helpful courteous and knowledgeable. I would give both of them 5 stars. Thanks
1
...