
Volkswagen Clear Lake
Houston, TX
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This is a shout out to Keith Muhammad. I just wanted to take a moment and thank Keith for a an outstanding job handling my family and I. We are pleased to have a Jetta! I just wanted to take a moment and thank Keith for a an outstanding job handling my family and I. We are pleased to have a Jetta! More
I am extremely happy with my experience at Volkswagen of Clear Lake. I ordered my 2022 GTI through salesman Mike Salono and manager Tommy. I was updated throughout the time I had to wait for my car to arriv Clear Lake. I ordered my 2022 GTI through salesman Mike Salono and manager Tommy. I was updated throughout the time I had to wait for my car to arrive. Mike and Tommy are very professional. Never at any point did they make me feel pressured or uncomfortable with the car buying process. I highly recommend dealing with Volkswagen and if your fortunate enough to have Mike and Tommy help you it would be a plus. Thank you for everything Mike, Tommy and Volkswagen of Clear Lake! More
worst car buying experience ever and this from someone with 20 years of auto experience. salesman never call back or respond and don't even think about trying to talk to the sales or general managers. w with 20 years of auto experience. salesman never call back or respond and don't even think about trying to talk to the sales or general managers. would give them a negative 10 stars if possible don't deal with Patrick More
Elias at the service department is a very helpful and personal consultant. I am very pleased with the speedy service and thorough checking. Overall it is a very pleasant experience. personal consultant. I am very pleased with the speedy service and thorough checking. Overall it is a very pleasant experience. More
Worst car buying experience ever! Finance lady lied to our faces. Lied to us about being able to remove extended warranty we did not want. After over 30 minutes of her offering to lower interest rate and our faces. Lied to us about being able to remove extended warranty we did not want. After over 30 minutes of her offering to lower interest rate and cut the warranty price in half we finally got her to remove it from the contract after her saying it was final and sent to the bank. She was very disrespectful and misleading. After putting 15 k down and paying full price I couldn’t believe how we were treated. Never again will I deal with Volkswagen after this experience. More
Have been trying for 4 months to get my extended warranties cancelled and no luck. Have been to back already 4 times and it still has not been processed. When i got the vehicle i was told that the b warranties cancelled and no luck. Have been to back already 4 times and it still has not been processed. When i got the vehicle i was told that the bank said they would not approve the loan with out them which i found out later is a complete lie. More
This is the fourth time I have brought my car in for the radio/ WiFi problem. Everyone is welcomeing and I’m treated with respect. It seems to be easy to setup an appointment even if the work seems redundan radio/ WiFi problem. Everyone is welcomeing and I’m treated with respect. It seems to be easy to setup an appointment even if the work seems redundant. More
Waited for 4 hours for the finance person to be a complete jerk. Refusing to answer questions to someone not on the note but the new owner was standing right there. We just taught our daughter where complete jerk. Refusing to answer questions to someone not on the note but the new owner was standing right there. We just taught our daughter where NOT to go! More