Volkswagen Fall River

Super nice and courteous service team, willing to look for warranty opportunities to save me money… would recommend them. for warranty opportunities to save me money… would recommend them. More

I was very pleased with the customer service I received. They were very accommodating and took my car right in for the airbag recall. Pleasant and professional They were very accommodating and took my car right in for the airbag recall. Pleasant and professional More

Excellent experience and very professional in all areas. We were satisfied on how everything went. We were satisfied on how everything went. More

Ive been coming to Fall River VW for years for service on my 2016 Jetta. I recently came in to get a wheel speed sensor replaced and a broken bolt removed. I was warned that the bearing could be at fault, an my 2016 Jetta. I recently came in to get a wheel speed sensor replaced and a broken bolt removed. I was warned that the bearing could be at fault, and the sensor could break again. I took that risk. After the service, I was told all the lights were off due to the sensor being fixed. The moment I drove off the lot, all the lights for the wheel speed sensor went back on. I turned around and the service department was closed. This car was never road tested to see if the sensor was fixed. There was no diagnosis performed to tell me what the problem was. The recorded complimentary multi-point inspection and car wash was not performed either. I essentially paid 400$ in labor to get a bolt removed and left that day no closer to fixing my car. I would have expected more troubleshooting and communication on what the issue could have been going forward. Not just the guess I was given in the dealership that morning. More

Great experience at VW Fall Fiver. Hana and Hunter were great! Easy and quick. Thx! Hana and Hunter were great! Easy and quick. Thx! More

This dealership was wonderful to work with. Everybody was very helpful and helping us make a decision on what vehicle to buy. Our sales person Cameron was exceptional and has continued to be e Everybody was very helpful and helping us make a decision on what vehicle to buy. Our sales person Cameron was exceptional and has continued to be exceptional when I have questions about the car. Would highly recommend them if you’re looking for a VW or an Audi. More

Connor Pereira is a calm, kind and knowledgeable member of the service department. He was very helpful and polite as I peppered him with questions. He is an asset to your company and to your customers! of the service department. He was very helpful and polite as I peppered him with questions. He is an asset to your company and to your customers! More

I spoke to Connor over the phone about my needs. I was given a quote and told the service would take 2 hours. The job was completed on time and without additional cost. I was given a quote and told the service would take 2 hours. The job was completed on time and without additional cost. More

Fellipe was great to work with. He had the vehicle waiting for us to view upon arrival. He was knowledgeable and friendly. He did his best to get us a deal both parties were satisfi He had the vehicle waiting for us to view upon arrival. He was knowledgeable and friendly. He did his best to get us a deal both parties were satisfied with. The sales/finance manager Jon was great as well. We left with a new vehicle the same day. This is by far the best interaction we have ever had buying a vehicle and will return again, as well as refer friends and family. More

Cameron was so special he took his time went over everything called and got the car I wanted he was busy it was busy there but he never rushed us the dealership was great. Jason the finance manager w everything called and got the car I wanted he was busy it was busy there but he never rushed us the dealership was great. Jason the finance manager was quick and went over the different options so I understood them clearly. Very happen with the 100,000 mile warranty. More