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Volkswagen Fall River

Fall River, MA

4.8
66 Reviews

80 William S. Canning Boulevard

Fall River, MA

02721

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Showing 66 reviews

February 22, 2026

Have always had a really good experience at Volkswagen Fall River. They’ve taken great care of my Wagon and my wife’s S4 and prior A4. More

by Wayne L.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Connor
Feb 23, 2026 -

Volkswagen Fall River responded

Wayne, thank you for the reviewed! We're thrilled to hear you've had consistently positive experiences at Volkswagen Fall River. We appreciate your trust in us to take care of both your Wagon and your wife's vehicles.

February 13, 2026

I have been a customer of Audi. FsllRiver for 16 years. I trust my car with their experienced service technicians. The service associates at rhe receiving desk are not only helpfu More

by Proud owner of the 'BLACK STALLION '
Recommend Dealer
Yes
Employees Worked With
Ray Massey, Joe Chavos, Andrew, Steven
Feb 13, 2026 -

Volkswagen Fall River responded

Thank you for being such a loyal customer and for your glowing review of Ray and the whole team at Volkswagen Fall River. We look forward to seeing you and your Black Stallion back for any future needs!

January 21, 2026

Personally loved this experience. With any trouble I had, Veronica Ellsworth and Jason Vansconcellos helped me find the best possible solutions every time. Love my new VW! More

by mininidecv
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Veronica Ellsworth, Jason Vasconcellos
Jan 21, 2026 -

Volkswagen Fall River responded

Congratulations on your new VW! It sounds like you had a fantastic experience working with Veronica and Jason. We’ll make sure to pass along your kind words. Thank you for choosing Volkswagen Fall River!

December 28, 2025

After completing a buying crash course with a few different VW Dealership’s we ended up making our purchase here as Fillipe (sales rep) stayed in touch throughout our journey! More

by Macjason
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fillipe
Dec 29, 2025 -

Volkswagen Fall River responded

It's fantastic to hear Fillipe was so helpful and communicative throughout your car-buying journey at Volkswagen Fall River. Thanks for your business and welcome to the Volkswagen Fall River family!

December 26, 2025

Great experience working with Veronica, she was straight forward and very patient. She made it happen 😊 More

by Altimagxe
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Veronica , Amanda Rosenberg
Dec 26, 2025 -

Volkswagen Fall River responded

Thank you for sharing your great experience with Veronica at Volkswagen Fall River! We’ll pass along your kind words.

December 04, 2025

Super nice and courteous service team, willing to look for warranty opportunities to save me money… would recommend them. More

by Audagreg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve
Dec 05, 2025 -

Volkswagen Fall River responded

We're glad our team could help you at Volkswagen Fall River! Thank you for your review and recommendation. We hope to assist you in the future, Greg!

November 13, 2025

I was very pleased with the customer service I received. They were very accommodating and took my car right in for the airbag recall. Pleasant and professional More

by nancyb4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve
Nov 13, 2025 -

Volkswagen Fall River responded

Thank you for your feedback, Nancy! We appreciate your business and hope to see you again at Volkswagen Fall River.

October 23, 2025

Excellent experience and very professional in all areas. We were satisfied on how everything went. More

by ddemello
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cameron , Amanda Rosenberg
Oct 24, 2025 -

Volkswagen Fall River responded

Thanks for the kind words for our Volkswagen Fall River team! It was our pleasure to assist you!

October 08, 2025

Ive been coming to Fall River VW for years for service on my 2016 Jetta. I recently came in to get a wheel speed sensor replaced and a broken bolt removed. I was warned that the bearing could be at fault, an More

by adam.lavoie11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Amanda Rosenberg
Oct 14, 2025 -

Volkswagen Fall River responded

Adam, I’m very sorry to hear about the issues that occurred with your recent service visit. What you have described is certainly not how we intend for our guests to leave our care, and your frustration is understandable. I do want to look into your situation and do all that I can to identify an agreeable solution for you, so I encourage you to contact me. Sincerely, Rob Wall - Service Manager - +1 (774) 379-1722

September 23, 2025

Great experience at VW Fall Fiver. Hana and Hunter were great! Easy and quick. Thx! More

by isabelle
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hana, hunter
Sep 24, 2025 -

Volkswagen Fall River responded

Thank you for choosing Volkswagen Fall River, we appreciate your positive feedback about Hana and Hunter!

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