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Volkswagen Fall River

Fall River, MA

4.7
72 Reviews

80 William S. Canning Boulevard

Fall River, MA

02721

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Showing 72 reviews

July 05, 2026

Went to the dealership for an oil change paid $52 for a tire rotation that the technician never did paid with cash could not get a refund which to this day I don’t understand at the wait for a check in the More

by dannydorego71
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Nathaniel Rezendes technician zero stars
Jul 06, 2026 -

Volkswagen Fall River responded

Danny, I'm really sorry to hear about your recent visit and the confusion with the tire rotation charge. It's certainly not our intention to inconvenience you, and I understand your frustration regarding the refund process. Let's connect so we can make things right for you as quickly as possible. Thank you, Rick Sullivan - General Sales Manager - (508) 678-5555 ext. 215

June 29, 2026

The techs were polite, responsible and knowledgeable. My car was ready for pickup in a timely manner. Would definitely recommend Fall River VW. More

by Jlthomas1119
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond
Jun 30, 2026 -

Volkswagen Fall River responded

Thank you for recommending Volkswagen Fall River! We’re thrilled to hear you were so well taken care of by our helpful team. See you next time!

June 10, 2026

Ray has gone over and above for us. Our vehicle had issues that required advanced diagnostics. Ray always kept us updated on the progress. We have had nothing but positive outcomes wit More

by Dlo511rn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond head of setvice
Jun 11, 2026 -

Volkswagen Fall River responded

We're so glad Ray could assist you so thoroughly! Thank you for choosing Volkswagen Fall River and sharing your feedback.

May 28, 2026

Great place very helpful from purchase through ownership. I would highly recommend VW of Fall River MA More

by spatistea
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Stephen and the Service Department
May 28, 2026 -

Volkswagen Fall River responded

We’re so grateful for your recommendation. Thank you for choosing Volkswagen Fall River and for sharing your experience with our team!

May 13, 2026

Staff are friendly, quick to find and answer any concerns I may have. Find the problem and get it fixed promptly. Thank you so much. More

by idapierce50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Massey, Amanda Rosenberg
May 14, 2026 -

Volkswagen Fall River responded

Thanks for this wonderful review! We’re happy to hear that our team delivered helpful service here at Volkswagen Fall River. See you next time, Ida!

May 11, 2026

Service Department is well run. Conner is super friendly, knowledgeable and professional. Appointments are flexible. More

by murphyland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Conner in service
May 11, 2026 -

Volkswagen Fall River responded

Thank you for sharing your feedback! We are thrilled to hear that you had a seamless experience with Conner and our service team here at Volkswagen Fall River. See you next time!

February 22, 2026

Have always had a really good experience at Volkswagen Fall River. They’ve taken great care of my Wagon and my wife’s S4 and prior A4. More

by Wayne L.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Connor
Feb 23, 2026 -

Volkswagen Fall River responded

Wayne, thank you for the reviewed! We're thrilled to hear you've had consistently positive experiences at Volkswagen Fall River. We appreciate your trust in us to take care of both your Wagon and your wife's vehicles.

February 13, 2026

I have been a customer of Audi. FsllRiver for 16 years. I trust my car with their experienced service technicians. The service associates at rhe receiving desk are not only helpfu More

by Proud owner of the 'BLACK STALLION '
Recommend Dealer
Yes
Employees Worked With
Ray Massey, Joe Chavos, Andrew, Steven
Feb 13, 2026 -

Volkswagen Fall River responded

Thank you for being such a loyal customer and for your glowing review of Ray and the whole team at Volkswagen Fall River. We look forward to seeing you and your Black Stallion back for any future needs!

January 21, 2026

Personally loved this experience. With any trouble I had, Veronica Ellsworth and Jason Vansconcellos helped me find the best possible solutions every time. Love my new VW! More

by mininidecv
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Veronica Ellsworth, Jason Vasconcellos
Jan 21, 2026 -

Volkswagen Fall River responded

Congratulations on your new VW! It sounds like you had a fantastic experience working with Veronica and Jason. We’ll make sure to pass along your kind words. Thank you for choosing Volkswagen Fall River!

December 28, 2025

After completing a buying crash course with a few different VW Dealership’s we ended up making our purchase here as Fillipe (sales rep) stayed in touch throughout our journey! More

by Macjason
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fillipe
Dec 29, 2025 -

Volkswagen Fall River responded

It's fantastic to hear Fillipe was so helpful and communicative throughout your car-buying journey at Volkswagen Fall River. Thanks for your business and welcome to the Volkswagen Fall River family!

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