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Volkswagen Thousand Oaks

Thousand Oaks, CA

Overview
Employees
Reviews
Vehicles
4.7
130 Reviews
At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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3550 Auto Mall Dr

Thousand Oaks, CA

91362

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Showing 130 reviews

February 22, 2026

Very efficient about completing this recall repair. Thank you for keeping my VW safe to drive. More

by JETTNJANE
Recommend Dealer
Yes
Employees Worked With
Jay was very helpful with my VW recall repair. Thank you for helping this repair get completed.
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February 21, 2026

We brought our Jetta in for the replacement of the interior wiper control arm that had broken off. Jay in service was able to get the part ordered and replaced in a short amount of time. The. Work w More

by DKICK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay
Report | Print
Feb 21, 2026 -

Volkswagen Thousand Oaks responded

We appreciate you noting how promptly our service team ordered and replaced the interior wiper control arm on your Jetta and performed the work with a professional, clean finish. If there’s anything else we can assist you with for your Volkswagen, please let us know. Roger Chammas General Manager rchammas@browningautogroup.com

February 21, 2026

Good communication. Delivered on promise of time for completion Make it a simple, easy and pleasant experience More

by JKKOENIGSBERG11
Recommend Dealer
Yes
Employees Worked With
Victor in service
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Feb 22, 2026 -

Volkswagen Thousand Oaks responded

We’re pleased our communication and adherence to the promised completion time helped make your Volkswagen Jetta GLI service smooth and hassle-free. Thank you for noting the simple and pleasant experience. We look forward to serving you again. Roger Chammas General Manager rchammas@browningautogroup.com

February 21, 2026

It was an extremely professional and relaxed experience. They made the purchase as quick and painless as possible. More

by j_robertsII
Recommend Dealer
Yes
Employees Worked With
Victor Lira
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Feb 21, 2026 -

j_robertsII responded

Thanks for the quick and easy experience!

Feb 23, 2026 -

Volkswagen Thousand Oaks responded

Thanks for your feedback on your recent visit to Volkswagen Thousand Oaks. It's great to hear that Victor was able to assist you and that you had such a positive experience. Roger Chammas General Manager rchammas@browningautogroup.com

February 20, 2026

Sales listed a Vehicle online for sale. I was told the vehicle passed inspection and was ready for sale. Arrived found the vehicle to my liking, but the headlights did not work and the batt More

by CORONA.ALBERTO78
Recommend Dealer
No
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February 19, 2026

It was a seamless and easy experience. Beau was very helpful and patient with me and my family during this purchase. More

by CB3
Recommend Dealer
Yes
Employees Worked With
Beau Bridge
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Feb 19, 2026 -

Volkswagen Thousand Oaks responded

It’s wonderful to know your new Volkswagen Atlas purchase went smoothly for you and your family. Our team is glad to have provided helpful and patient support throughout the process. Enjoy many adventures in your Atlas! Roger Chammas General Manager rchammas@browningautogroup.com

February 18, 2026

Excellent customer service from Jaime. My car got diagnosed and repaired quickly. Great communication from Jaime also. More

by ROSEZANONE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Piamonte
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Feb 18, 2026 -

Volkswagen Thousand Oaks responded

Thank you for sharing your experience with our service team. We’re happy your Volkswagen Passat was diagnosed and repaired efficiently and that the communication kept you informed. We look forward to helping you again. Roger Chammas General Manager rchammas@browningautogroup.com

February 17, 2026

Very clear and concise explanation of mechanical problems to fix. Jay walked me through everything and even walked me to the parts counter. I appreciate the time and patience he gave me because I lack the kn More

by Joann.m.schultz
Recommend Dealer
Yes
Employees Worked With
Jay Piamonte
Report | Print
Feb 17, 2026 -

Volkswagen Thousand Oaks responded

Reading that our service team clearly outlined the mechanical issues and walked you to the parts counter is fantastic. We’re pleased our patient guidance helped you feel more comfortable and encouraged your interest in learning. Feel free to reach out as you continue exploring the workings of your Volkswagen. Roger Chammas General Manager rchammas@browningautogroup.com

February 15, 2026

Pleasant and stress free Quick and easy experience. The entire team was extremely helpful and accommodating More

by j_robertsII
Recommend Dealer
Yes
Employees Worked With
Victor Lira
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Feb 15, 2026 -

Volkswagen Thousand Oaks responded

Thank you for sharing that your experience was quick and stress free. We’re pleased our entire team could be so accommodating. Enjoy your new Volkswagen. Roger Chammas General Manager rchammas@browningautogroup.com

February 12, 2026

The team worked with me to help me find what I wanted and made the process of purchasing a vehicle hassle-free. More

by ABARNETT01
Recommend Dealer
Yes
Employees Worked With
Neal, Mohammed, and Vahe
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Feb 12, 2026 -

Volkswagen Thousand Oaks responded

Thank you for letting us know how we did. We’re glad our team could match you with the right Volkswagen and make the process smooth. Enjoy your new vehicle and feel free to contact us if you need anything. Roger Chammas General Manager rchammas@browningautogroup.com

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