Volkswagen of Akron - Service Center

Always staffed by pleasant, competent and helpful people. Making sure that I was taken care of was a priority for them. Making sure that I was taken care of was a priority for them. More

Always have had a great experience when visiting the dealership the staff is nice and will always appreciate your business dealership the staff is nice and will always appreciate your business More

Service was polite, knowledgeable, helpful, and followed up post service. I would highly recommend them. up post service. I would highly recommend them. More

I don’t know which visit I’m reviewing! My car is still at the dealership awaiting a part that has taken longer to arrive than anticipated. None of this is good! However, all the folks (wit My car is still at the dealership awaiting a part that has taken longer to arrive than anticipated. None of this is good! However, all the folks (with Emily leading the charge) are very pleasant and competent people that do a great job. More

I was able to schedule an appointment quickly. The staff were knowledgeable and extremely nice. I loved that they sent a video of the inspection. They honored my coupon. Also, they gave me a rid The staff were knowledgeable and extremely nice. I loved that they sent a video of the inspection. They honored my coupon. Also, they gave me a ride to and from work, which was very convenient. More

Salesman helped us find the right car for our family. He wasn’t pushy and always listen to our needs offering suggestions when asked. His personality and demeanor gave us the respect and trust we nee He wasn’t pushy and always listen to our needs offering suggestions when asked. His personality and demeanor gave us the respect and trust we needed. More

Customer service is always the first thing that a customer remembers. I get greeted with the best one on one contact from the minute I arrive to the end of my completed service. This is why customer remembers. I get greeted with the best one on one contact from the minute I arrive to the end of my completed service. This is why I give the team at the VW Akron facility a 5 star rating. More

Great service, and great people. They do great work. They got the job done correctly They do great work. They got the job done correctly More

great service excellent customer service i recommend anyone who has a volkswagen to come to this dealership every one is really professional and helpful glad i’m apart of the team anyone who has a volkswagen to come to this dealership every one is really professional and helpful glad i’m apart of the team More

Excellent service from Brittany and the techs. Preventive maintenance is key, and Brittany knows how to keep our Passat and Atlas running at their peak while keeping a budget for services. Always Preventive maintenance is key, and Brittany knows how to keep our Passat and Atlas running at their peak while keeping a budget for services. Always good advice and great work by the techs in the shop. More