Volkswagen of Eau Claire - Service Center
Eau Claire, WI
418 Reviews of Volkswagen of Eau Claire - Service Center
Professional, friendly greeting immediately upon our arrival. Frequent updates on service timeline. All work completed on time. Outstanding cleaning of our vehicle upon completion of recall and 20,000 m arrival. Frequent updates on service timeline. All work completed on time. Outstanding cleaning of our vehicle upon completion of recall and 20,000 mile maintenance. Excellent More
The service technician Tyler is always very polite and helpful and friendly! The waiting room is always very clean. The service is done as quickly as possible, and they keep us informed of the progress. helpful and friendly! The waiting room is always very clean. The service is done as quickly as possible, and they keep us informed of the progress. More
Great dealership. Excellent customer service. They took excellent care of my vehicle. I would highly recommend. Excellent customer service. They took excellent care of my vehicle. I would highly recommend. More
Service was great. Quick visit.Waited in the lobby and communication was great. Thank you for your help. Quick visit.Waited in the lobby and communication was great. Thank you for your help. More
Both are nice, professional and personable. Tyler was very helpful by explaining what was taking place and what the next steps would be. Keep up the good work Tyler was very helpful by explaining what was taking place and what the next steps would be. Keep up the good work More
Our service advisor Jon Whitman is great to work with. I have worked with him for many years and he has always been very knowledgeable and fair to work with (which I greatly appreciate). I have worked with him for many years and he has always been very knowledgeable and fair to work with (which I greatly appreciate). More
A noon appt to replace a part and nothing was said after 90 minutes of waiting and when I did I was told it is a part that is difficult and will be another hour. I feel this should have been communicated so 90 minutes of waiting and when I did I was told it is a part that is difficult and will be another hour. I feel this should have been communicated so we didn’t wait 2 1/2 hours we could arranged a ride and nothing was said back. When the atlas was done there was no apology for the wait or anything. Disappointed in staff and lack of communication. More
They were able to get the work done as promised. Thank you for the great work. Thank you for the great work. More
They do go out of their way to make sure that you have a good experience coming to that dealership. They take good care of the car. Provide loaners when needed. And they're very knowledgeable good experience coming to that dealership. They take good care of the car. Provide loaners when needed. And they're very knowledgeable More
I appreciate the kindness and thoughtful ness Of the attendant. Service was good and timely also. attendant. Service was good and timely also. More