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Volkswagen of Eau Claire - Service Center

Eau Claire, WI

4.7
418 Reviews

418 Reviews of Volkswagen of Eau Claire - Service Center

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August 24, 2025

Professional, friendly greeting immediately upon our arrival. Frequent updates on service timeline. All work completed on time. Outstanding cleaning of our vehicle upon completion of recall and 20,000 m More

by kjfiala
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Whitman
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 23, 2025

The service technician Tyler is always very polite and helpful and friendly! The waiting room is always very clean. The service is done as quickly as possible, and they keep us informed of the progress. More

by MANDMHOS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Haas
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 22, 2025

Great dealership. Excellent customer service. They took excellent care of my vehicle. I would highly recommend. More

by kelliewagner979
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Haas
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 22, 2025

Service was great. Quick visit.Waited in the lobby and communication was great. Thank you for your help. More

by nmulthauf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Haas
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 19, 2025

Both are nice, professional and personable. Tyler was very helpful by explaining what was taking place and what the next steps would be. Keep up the good work More

by oparollin@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Haas
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 14, 2025

Our service advisor Jon Whitman is great to work with. I have worked with him for many years and he has always been very knowledgeable and fair to work with (which I greatly appreciate). More

by CJANDSJG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Whitman
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 10, 2025

A noon appt to replace a part and nothing was said after 90 minutes of waiting and when I did I was told it is a part that is difficult and will be another hour. I feel this should have been communicated so More

by simone.revie
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Whitman
3.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Haas
3.0
This rating includes all reviews, with more weight given to recent reviews.
August 10, 2025

They were able to get the work done as promised. Thank you for the great work. More

by gr8hawk84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Whitman
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 08, 2025

They do go out of their way to make sure that you have a good experience coming to that dealership. They take good care of the car. Provide loaners when needed. And they're very knowledgeable More

by prospector4u
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Whitman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Haas
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 07, 2025

I appreciate the kindness and thoughtful ness Of the attendant. Service was good and timely also. More

by d_drinkman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Haas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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