Volkswagen of Eau Claire - Service Center

I was greeted upon arrival. My car was taken in the shop on time and service was performed in a timely manner. I was impressed by the video sent to me from the service departmen My car was taken in the shop on time and service was performed in a timely manner. I was impressed by the video sent to me from the service department while I was in the waiting room. Information from the technician was very helpful. More

Service was exceptional from start to finish. Technicians were very knowledgeable and efficient. Everything was outstanding. Technicians were very knowledgeable and efficient. Everything was outstanding. More

Mary is one of the top two mechanics I've encountered in the past 60 years. Thorough, observant, understands the diagnostic process well, diligent, interested in auto engineering and repair, and communica the past 60 years. Thorough, observant, understands the diagnostic process well, diligent, interested in auto engineering and repair, and communicates unusually well with the customer. More

Wonderful people,Wonderful service Thank you. Nice to see there is still Wonderful people in this world. Nice to see there is still Wonderful people in this world. More

This was my first time here and it was a great experience. I was welcomed quickly and did not have to wait. I found the waiting room to be clean and appreciated the coffee and snacks. I appreciat experience. I was welcomed quickly and did not have to wait. I found the waiting room to be clean and appreciated the coffee and snacks. I appreciated the complementary car wash and a quick vacuum of my car as well. The price seemed fair and I didn’t feel like I was being pushed for more service than was necessary. More

Very helpful and friendly staff. Professional service provided promptly and completely with great recommendations on caring for my used vehicle Professional service provided promptly and completely with great recommendations on caring for my used vehicle More

Tyler was very helpful, very courteous and went above and beyond! They have always super with getting me to work and back during my appointment! beyond! They have always super with getting me to work and back during my appointment! More

Professional, friendly greeting immediately upon our arrival. Frequent updates on service timeline. All work completed on time. Outstanding cleaning of our vehicle upon completion of recall and 20,000 m arrival. Frequent updates on service timeline. All work completed on time. Outstanding cleaning of our vehicle upon completion of recall and 20,000 mile maintenance. Excellent More

The service technician Tyler is always very polite and helpful and friendly! The waiting room is always very clean. The service is done as quickly as possible, and they keep us informed of the progress. helpful and friendly! The waiting room is always very clean. The service is done as quickly as possible, and they keep us informed of the progress. More

Great dealership. Excellent customer service. They took excellent care of my vehicle. I would highly recommend. Excellent customer service. They took excellent care of my vehicle. I would highly recommend. More