Volkswagen of Eau Claire - Service Center

Service was great. Quick visit.Waited in the lobby and communication was great. Thank you for your help. Quick visit.Waited in the lobby and communication was great. Thank you for your help. More

Both are nice, professional and personable. Tyler was very helpful by explaining what was taking place and what the next steps would be. Keep up the good work Tyler was very helpful by explaining what was taking place and what the next steps would be. Keep up the good work More

Our service advisor Jon Whitman is great to work with. I have worked with him for many years and he has always been very knowledgeable and fair to work with (which I greatly appreciate). I have worked with him for many years and he has always been very knowledgeable and fair to work with (which I greatly appreciate). More

A noon appt to replace a part and nothing was said after 90 minutes of waiting and when I did I was told it is a part that is difficult and will be another hour. I feel this should have been communicated so 90 minutes of waiting and when I did I was told it is a part that is difficult and will be another hour. I feel this should have been communicated so we didn’t wait 2 1/2 hours we could arranged a ride and nothing was said back. When the atlas was done there was no apology for the wait or anything. Disappointed in staff and lack of communication. More

They were able to get the work done as promised. Thank you for the great work. Thank you for the great work. More

They do go out of their way to make sure that you have a good experience coming to that dealership. They take good care of the car. Provide loaners when needed. And they're very knowledgeable good experience coming to that dealership. They take good care of the car. Provide loaners when needed. And they're very knowledgeable More

I appreciate the kindness and thoughtful ness Of the attendant. Service was good and timely also. attendant. Service was good and timely also. More

Tyler and the crew were fabulous and an example of exemplary service. They managed to take on my emergency situation in a timely manner. The understood my circumstances and urgency and were wonderfull exemplary service. They managed to take on my emergency situation in a timely manner. The understood my circumstances and urgency and were wonderfully patient. Life savers in my eyes and they were like it was just in a days work. These days that kind of service is rare! Kudos! More

Tyler and the dealership are awesome, professional and friendly, one of the best service folks in Eau Claire, and I buy a lot of cars because I travel a lot for work. The dealership has tried to fix the p friendly, one of the best service folks in Eau Claire, and I buy a lot of cars because I travel a lot for work. The dealership has tried to fix the plethora of problems on my 2024 VW Atlas. Electrical issues and recalls VW does not have parts for. It’s not the dealers fault it’s the brand. With that said, I would recommend the service, they are fantastic. More

Eau Claire Audi/VW is the best Audi store I have ever dealt with, followup and service support is superb along with their technical team that is hands down smarter than anywhere I have spent time... 32 A dealt with, followup and service support is superb along with their technical team that is hands down smarter than anywhere I have spent time... 32 AUDIs later... these guys are the best! More