Volkswagen of Eau Claire - Service Center
Eau Claire, WI
418 Reviews of Volkswagen of Eau Claire - Service Center
Everyone was wonderful! I would recommend their service to my friends. Tyler was both very knowledgeable and courteous. I would recommend their service to my friends. Tyler was both very knowledgeable and courteous. More
Tyler was incredibly knowledgeable and helpful! ! I needed a warranty repair and an oil change and he kept me informed of their progress the whole time, and got me on my way in good time so I could ! I needed a warranty repair and an oil change and he kept me informed of their progress the whole time, and got me on my way in good time so I could get to work! He also informed me about some maintenance that I need to do to avoid future problems! I will definitely be back for more services! :) More
Great customer service, answered my questions, definitely will bring my car back for servicing when needed. will bring my car back for servicing when needed. More
Great dealership, Tyler was good to work with (per my wife, Jennifer). However, the main reason we brought it in (the headlight cornering error light) to a VW service location was not fixed and immediate wife, Jennifer). However, the main reason we brought it in (the headlight cornering error light) to a VW service location was not fixed and immediately came on again after we left the dealership. We were sent a video that the warning light was not coming on, but within 2 blocks of the dealership the light came back on. IF you can take care of this at no charge, we'd be happy to rate the service as a 5. More
Thorough, convenient and timely service by competent staff. They doo a great j on ever time I go there. staff. They doo a great j on ever time I go there. More
Amazing dealership, I’ve never been disappointed when leaving. They’re extremely trustworthy and I can’t always count on my car being well taken care of. leaving. They’re extremely trustworthy and I can’t always count on my car being well taken care of. More
Got there at 9am but didn't leave until 11:30 am for just an oil change and a tire rotation. Scheduling clearly needs some work. an oil change and a tire rotation. Scheduling clearly needs some work. More
What amazing customer service, Tyler Haas got me in and out quickly and even had my beloved SQ5 washed and vacuumed! John Crosbie sent me a detailed video of the what he did and how everything measured out out quickly and even had my beloved SQ5 washed and vacuumed! John Crosbie sent me a detailed video of the what he did and how everything measured out, from brakes to fluids, a very nice touch!! Thank you Audi/Volkswagen of Eau Claire for the great service!! More
Very friendly and upfront about vehicle condition. Would highly recommend to anyone who wants to know about their service. Would highly recommend to anyone who wants to know about their service. More
Jon, my service guy is great but having to wait over 30 days for a repair is ridiculous. On top of that, having hail damage while the car was in your care is unacceptable. I’m very dissatisfied. . days for a repair is ridiculous. On top of that, having hail damage while the car was in your care is unacceptable. I’m very dissatisfied. . More