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Volkswagen of Eau Claire - Service Center

Eau Claire, WI

4.7
418 Reviews

418 Reviews of Volkswagen of Eau Claire - Service Center

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July 09, 2025

Everyone was wonderful! I would recommend their service to my friends. Tyler was both very knowledgeable and courteous. More

by RITAANDERSON3032
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Haas
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 08, 2025

Tyler was incredibly knowledgeable and helpful! ! I needed a warranty repair and an oil change and he kept me informed of their progress the whole time, and got me on my way in good time so I could More

by leah.gausmann12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Haas
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 03, 2025

Great customer service, answered my questions, definitely will bring my car back for servicing when needed. More

by mngrly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Haas
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 30, 2025

Great dealership, Tyler was good to work with (per my wife, Jennifer). However, the main reason we brought it in (the headlight cornering error light) to a VW service location was not fixed and immediate More

by GBREMER1969
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Haas
4.0
This rating includes all reviews, with more weight given to recent reviews.
June 30, 2025

Thorough, convenient and timely service by competent staff. They doo a great j on ever time I go there. More

by bisail410
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Logan Neid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Haas
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 29, 2025

Amazing dealership, I’ve never been disappointed when leaving. They’re extremely trustworthy and I can’t always count on my car being well taken care of. More

by lexiiherrick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Whitman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Haas
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 27, 2025

Got there at 9am but didn't leave until 11:30 am for just an oil change and a tire rotation. Scheduling clearly needs some work. More

by FavreisGOD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Whitman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Haas
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 19, 2025

What amazing customer service, Tyler Haas got me in and out quickly and even had my beloved SQ5 washed and vacuumed! John Crosbie sent me a detailed video of the what he did and how everything measured out More

by sfeldhausen1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Haas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Crosbie
June 14, 2025

Very friendly and upfront about vehicle condition. Would highly recommend to anyone who wants to know about their service. More

by gajvned
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Whitman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Haas
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 13, 2025

Jon, my service guy is great but having to wait over 30 days for a repair is ridiculous. On top of that, having hail damage while the car was in your care is unacceptable. I’m very dissatisfied. . More

by CBROWN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jonathan Whitman
4.0
This rating includes all reviews, with more weight given to recent reviews.