Volkswagen of Little Rock - Service Center

I had a made an appointment for an oil change, tires rotated, wiper blades and update a computer recall on my defender...showed up at 10 a.m. By 2:30 p.m. the only things that were done were the oil ch rotated, wiper blades and update a computer recall on my defender...showed up at 10 a.m. By 2:30 p.m. the only things that were done were the oil change and the wiper blades. Was told the computer update was taking longer than anticipated. Have to bring it back on the 27th now. Oh and couldn't rotate my tires because the back ones were low on tread. Still haven't received a quote for tires but listening to the lady next to me complain about how she bought 4 brand new tires from them only to replace 3 of them a couple of months later....Don't think so. More

You all had my car for over a month. You broke brand new parts that we just got put in the car. You all are horrible. You broke brand new parts that we just got put in the car. You all are horrible. More

I bought a Jaguar and a Tiguan from them. Never had any trouble. Professional service. Never had any trouble. Professional service. More

We have purchased several VW and has always treated with respect. Treated with respect. Treated with respect always respect. Treated with respect. Treated with respect always More

Great service. Great communication. My service technician Jim did a great job of keeping me posted on the status of my vehicle. Great communication. My service technician Jim did a great job of keeping me posted on the status of my vehicle. More

Left feeling less trustworthy toward the repair service center, got a mixed message and when I asked for a printout of the recommended repairs after paying over $200 for the diagnostic, I couldn’t get it. center, got a mixed message and when I asked for a printout of the recommended repairs after paying over $200 for the diagnostic, I couldn’t get it. More

I received service on the Jaguar side. Jim was absolutely exceptional! Took while to get an appointment, but I think everything has been fixed. Jim was absolutely exceptional! Took while to get an appointment, but I think everything has been fixed. More

Caleb was excellent. He was extremely helpful, followed up on all the work, made suggestions for a couple additional items, I want to thank the mechanics that did the wor He was extremely helpful, followed up on all the work, made suggestions for a couple additional items, I want to thank the mechanics that did the work. They were excellent also More

I purchased my first Volkswagen Passat about four years ago and it was a lovely car. I really was very pleased with it now I have a 2017 Volkswagen Passat and I’m very pleased with it. I had Service there ago and it was a lovely car. I really was very pleased with it now I have a 2017 Volkswagen Passat and I’m very pleased with it. I had Service there about a couple weeks ago and it was there please. I only trust Lillie rock Volkswagen with my service need. they are well trained, very professional and take great care into serving my Volkswagen Passat More

They completed all tasks promised within the time frame we specified and had an effective shuttle service we specified and had an effective shuttle service More