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Volkswagen of Macon

Macon, GA

4.7
43 Reviews

4786 Riverside Dr

Macon, GA

31210

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Showing 43 reviews

February 05, 2026

I am very pleased with the service I receive at VW of Macon. The service is complete, fair, and delivered on time or ahead of schedule. Paul Moore is an outstanding service advisor; easy to work with and More

by JD.MAYNARD.111
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Moore
Feb 05, 2026 -

Volkswagen of Macon responded

We are thrilled to hear that you are so satisfied with our service and with Paul’s assistance. Thank you for choosing Volkswagen of Macon and for your kind review!

February 01, 2026

Great experience! Appreciate Alonzo taking good care of us and Nic also. Would recommend for car purchasing! More

by jamielennelson
Recommend Dealer
Yes
Employees Worked With
Alonzo, Nic
Feb 03, 2026 -

Volkswagen of Macon responded

Hi Jamie! Thank you for the glowing review! We’re pleased that Alonzo and Nic could take such good care of you. Your recommendation means a lot to us, and we hope you enjoy your car! - Volkswagen of Macon

February 01, 2026

Great experience, process was very transparent and easy to deal with. Will recommend the dealer for anyone looking for low haggle and hassle experience. More

by Ranga
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chika
Feb 03, 2026 -

Volkswagen of Macon responded

Hi Ranga, thank you for the awesome review! We're delighted to hear you had a transparent and easy experience. We truly appreciate your recommendation, and we hope to see you again at Volkswagen of Macon! Safe travels!

January 30, 2026

By far the worst service department I have ever dealt with! However, the parts department, especially Mr. Kevin are amazing and truly care about their customers. More

by JESSIIEMCDANIEL
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brian
Feb 03, 2026 -

Volkswagen of Macon responded

Thank you for the review. We appreciate your kind comments about Kevin, but are concerned to hear that your experience with our service team did not meet the same standards. Please contact us at your convenience so we can discuss this matter in greater detail. Thank you, Volkswagen of Macon Team (478) 250-9290

January 29, 2026

Attentive to the needs of the customer to service your vehicle with a warranty with positive results. More

by jocusafa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Moore
Jan 29, 2026 -

Volkswagen of Macon responded

Ensuring your satisfaction is our priority! We appreciate you choosing Volkswagen of Macon and your five-star review. Safe travels!

January 29, 2026

The customer service was spot on for what I needed. They worked around my schedule and was clean and efficient. I was able to have all the task I needed performed and no extra uncharged upselling makes More

by MANIKAWARREN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian H
Jan 30, 2026 -

Volkswagen of Macon responded

We're glad you had a seamless experience with our team! We appreciate your recommendation and look forward to serving you again at Volkswagen of Macon. Safe travels ahead!

January 28, 2026

My experience was great! Everyone was friendly and knowledgeable. Yersha Billingslea was my salesperson and she is AWESOME! More

by KATIE GILBERT
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Yersha Billingslea
Jan 29, 2026 -

Volkswagen of Macon responded

Katie, we’re delighted to hear you had a great experience with Yersha and the team! Thanks for choosing Volkswagen of Macon. Safe travels ahead!

January 25, 2026

Our buying experience was perfect! quick, easy, and car was detailed to perfection before we left. Very happy with our purchase! More

by wendycaroline16
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Demarco Rice, Anthony Underwood
Jan 26, 2026 -

Volkswagen of Macon responded

Hi Wendy! It's fantastic to hear you had a seamless and memorable buying experience! Thank you from all of us at Volkswagen of Macon. Enjoy your car!

January 24, 2026

Svc manager Brian was very helpful and friendly. ..very knowledgeable about the products... very r satisfied! More

by ROYAL3125
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian H
Jan 26, 2026 -

Volkswagen of Macon responded

Hi Royal! Thank you for sharing your feedback about Brian! We will be sure to pass along your appreciation to him. Thank you for choosing Volkswagen of Macon! We hope to assist you again in the future!

January 22, 2026

As usual VW Macon is willing to service my vehicle when I need it. It is a very friendly and accommodating service center. More

by WALELA929
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Moore
Jan 23, 2026 -

Volkswagen of Macon responded

We're so glad our Volkswagen of Macon team is always here to assist you! Thank you for sharing your support and we'll see you next time!

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