Volkswagen of Naples

Amaizing Service People very service Dealership is very neat and comfortable The waiting is easy with a good conversation very neat and comfortable The waiting is easy with a good conversation More

My son's 2015 VW Passat TDI had coolant leak problem appearing from nowhere for the past two years. Him and I have taken the car to two different dealerships one VW of Naples and one in St. Petersburg. appearing from nowhere for the past two years. Him and I have taken the car to two different dealerships one VW of Naples and one in St. Petersburg. This problem has nothing to do with the dealerships and hast to do with the VW design. Doing my last visit, I spoke with George about my problems. My son visits frequently from USF to Naples and I didn't want to him to worry anymore. I described my problem to Jeorge and I indicated him that my son needs a new car that is affordable yet good for a college student. We agreed on a brand new Jetta. It took two back and forth phone calls to agree on trade in value. That is it. I paid my deposit Jeorge went to work on finding my son's black on black Jetta SE. Trucking issues made his life difficult. A week later he found my son's car. I went to the dealer, the price and trade in were as agreed and as it is written on their website, they charged me for the state tax (less trade in value tax), $799 dealer fee, $199 for electronic registration, and $82 for the transfer of the plate. Other dealers in the area charge other fees that can add up to inflate price of the car. Overall, I am impressed with Jeorge to make this purchase a very pleasant one. Until the car was delivered he constantly posted on the availability of the car. He is very sincere hardworking young man! I will highly recommend him. More

I started emailing VW Naples about a week or so ago after I felt that someone at the Fort Myers branch was just pushing me to buy a car I didn't want. Nikolas was the one that replied and boy I was happy. I felt that someone at the Fort Myers branch was just pushing me to buy a car I didn't want. Nikolas was the one that replied and boy I was happy. If you're looking for a salesperson that doesn't push you to get a car, he's the one. If you're looking for a salesperson that listens, he's the one. If you're looking for a salesperson that gives recommendations when asked, he's the one. If you're looking for a salesperson that really gets you the vehicle you want (if available of course) without any weird other sales tactics that you may experience at other dealers.... yup, you guessed: He's the one! This was an all-out positive experience. Even when the whole IT network went down, he pivoted and gave options to do all the paperwork now and the rest at a later time. I hope that the car I bought (Brand new Jetta) also gives me a positive experience for the next coming years. I will however refer people to Nikolas as my experience was certainly one of the best ones I've had with car dealerships and their salesmen. More

Very polite and efficient. . pleasure dealing with all the staff and will be referring friends to use your dealership . pleasure dealing with all the staff and will be referring friends to use your dealership More

Pleasant experience while shopping and then purchasing a car. The processing was rapid and efficient. Mr. Lockhart was very helpful, knowledgeable and sincere in answering all of our questions helping us in car. The processing was rapid and efficient. Mr. Lockhart was very helpful, knowledgeable and sincere in answering all of our questions helping us in our decisions to purchase the vehicle. More

Joe was great, love my Jetta and it was so easy to buy. We were in and out so fast. The car is great too for my work commute- getting 53 MPG and don't have to gas up every 3 days like I did in my full We were in and out so fast. The car is great too for my work commute- getting 53 MPG and don't have to gas up every 3 days like I did in my full size truck. More

Julian was super helpful and kept me in the loop regardless of the fact that I was 2 hours away! He couldn’t have made the process of buying my first car any smoother. Can’t recommend him enough! regardless of the fact that I was 2 hours away! He couldn’t have made the process of buying my first car any smoother. Can’t recommend him enough! More

Great customer service, Julian is absolutely awesome to deal with. I drove 2 plus hrs from west palm beach to buy a car from them deal with. I drove 2 plus hrs from west palm beach to buy a car from them More

Such a friendly staff - Keelyn was incredible to work with. Will purchase our next car from Naples Volkswagen too! with. Will purchase our next car from Naples Volkswagen too! More

From start to finish Scott was amazing. I never felt pressured or rushed. He took his time and made sure I understood everything about the car and what was going to happen next. He is a tru I never felt pressured or rushed. He took his time and made sure I understood everything about the car and what was going to happen next. He is a true professional who genuinely cares about his customers and it shows! If you are looking for a vehicle, go see Scott. You will be glad you did! More