Volkswagen of North Tampa - Service Center

Dustin offers exceptional customer service every time I visit. He always makes sure I’m fully taken care of and satisfied. visit. He always makes sure I’m fully taken care of and satisfied. More

I have to sat this was above 5 stars, Ed, Kelvin, and the technician DJ. The service was outstanding. There was no delay, and they communicated every step of the way. Everyone ensured that I was taken care o technician DJ. The service was outstanding. There was no delay, and they communicated every step of the way. Everyone ensured that I was taken care of promptly. Even the general manager called to check on me and make sure I was safe while they were working on resolving the issue. Again Thank each of you! Ed and everyone exceeded my expectations! More

Volkswagen of North Tampa is always super helpful anytime I have issues with my vehicle. They make it easy to schedule appointments and do their best to complete the service quickly. Eddie/Edward in service I have issues with my vehicle. They make it easy to schedule appointments and do their best to complete the service quickly. Eddie/Edward in service was extremely helpful and made sure to answer all of the questions that I had regarding the services being completed. He assisted with making sure I made the right decision for my new tire, and explained in detail, the work that was done to fix the issue with my check engine light. I would 100% recommend him as a service professional, and really appreciated his help. More

Dustin and the team at VW of North Tampa are fantastic! Will definitely be returning for future work Will definitely be returning for future work More

Everything was perfect, Edward recognized the issue, found corresponding recall ran everything against it. The work was done fast and great. found corresponding recall ran everything against it. The work was done fast and great. More

I went in to have a tire replaced, and while the staff was polite and the job was done timely, I was frustrated to find that my spare tire was left loose in the back of my vehicle instead of being put bac was polite and the job was done timely, I was frustrated to find that my spare tire was left loose in the back of my vehicle instead of being put back into its proper storage. On top of that, I had been told my car would be washed during the visit, and I was contacted saying it was ready — but when I arrived, it had just been taken to get washed, so it actually wasn’t ready. For a paid service at a dealership, I expect a complete job — that includes returning the vehicle safely and properly reassembled. Leaving the spare unsecured is not only careless but also a potential safety issue. I hope this was just an oversight. More

This service at the dealership was excellent, fast, efficient, and would recommend to anyone. Will be returning! efficient, and would recommend to anyone. Will be returning! More

Volkswagen of North Tampa strives for excellence each and every time I have had to visit. Kevin is such an amazing manager and knows how to turn a tough situation in a positive one. I recently had a freak every time I have had to visit. Kevin is such an amazing manager and knows how to turn a tough situation in a positive one. I recently had a freak accident with my serpentine belt on my Arteon and not only did he go above and beyond to help me that day, he made sure the car was towed the following morning, handled and repaired. Jakub and Kevin both assisted me when I arrived and made this annoyance a more pleasant experience, for sure. If you ever need service on your vehicle, choose VW of North Tampa! You will not be disappointed. Thanks Kevin and Jakub! More

Edward provided Amazing Service! ! He answered all of my questions and he kept his word. When he told me he would respond, he responded. I would like for him to be my permanent Servic ! He answered all of my questions and he kept his word. When he told me he would respond, he responded. I would like for him to be my permanent Service Advisor. More

A friendly man greeted me at my car and took me to service advisor Mandy who gave me outstanding service. I return to VW N Tampa because Mandy has a positive attitude. service advisor Mandy who gave me outstanding service. I return to VW N Tampa because Mandy has a positive attitude. More