Volkswagen of North Tampa - Service Center

In my experience at this dealership the people there are helpful and provide kind and quick service helpful and provide kind and quick service More

Capable, friendly and knowledgeable, service. Enjoyed my stay. I was somewhat shocked at the cost when I learned the car is only worth a little over $2000. Enjoyed my stay. I was somewhat shocked at the cost when I learned the car is only worth a little over $2000. More

Fantastic service! They were able to decipher what was wrong with the tire in a timely fashion. They were able to decipher what was wrong with the tire in a timely fashion. More

Very informative, everyone was very polite. Has a nice waiting area to relax while your car is being serviced Has a nice waiting area to relax while your car is being serviced More

My overall experience has been significantly improved due to the personal attention, time and assistance both Will and Mandi have provided wrote resolve an ongoing issue. to the personal attention, time and assistance both Will and Mandi have provided wrote resolve an ongoing issue. More

The service department was so helpful and courageous. The service consultant Dustin Dalziel explained everything to me and made sure my wait was not to long also had my car washed when it was returned t The service consultant Dustin Dalziel explained everything to me and made sure my wait was not to long also had my car washed when it was returned to me. More

Left 2 live messages and one voicemail and never received a call back.Was told if we paid for a system check, and had items repaired cost of system check would go towards repairs. Told we needed a CD ROM to a call back.Was told if we paid for a system check, and had items repaired cost of system check would go towards repairs. Told we needed a CD ROM to repair issues with the Infomation display, price on invoice was $43.00. Then days later I received an email stating parts were order by me, the CD ROM, and price was listed as $163.00. I phoned twice and spoke to workers, who could not help but said they would let our assigned person know and we would receive call back. Also left a voice message regarding all of this with our assigned person and 2 weeks later NOBODY has called us. The Original appointment was a Problem, and we were apologized to and told we were assigned New person and still Poor Service. Very disappointed. We have heard from Numerous owners of our same vehicle with the Same problems with malfunctioning infomation display problems. Shouldn’t a CD ROM update be of no charge, as is the case with our Lexus and previously owned cars More

Great service and great people. Always great service. They always let me know what is due and what can wait. Always great service. They always let me know what is due and what can wait. More

I’ve had nothing but great experiences at the service department at Volkswagen of North Tampa. The team is professional, knowledgeable, and kind. I’ve worked with Dustin on multiple visits and have alway department at Volkswagen of North Tampa. The team is professional, knowledgeable, and kind. I’ve worked with Dustin on multiple visits and have always been impressed with his service. Highly recommend their team for reliable and excellent car maintenance! More

I got my alignment done and was very inconvenienced to have the service done incorrectly. Overall, the service was done quickly and oil change and my original headlight problem was fixed. That I have no i have the service done incorrectly. Overall, the service was done quickly and oil change and my original headlight problem was fixed. That I have no issue with. The tech who worked on the car apologized and we brought it back the next day to get fixed. However, the service the next day was awful. I was inconvenienced but we were made to feel like it was our problem or our fault. Took time out of my day that shouldn’t have been taken to get my car fixed AGAIN. This is the second time in a row I’ve had to bring my car back because of improper and incorrect service More