Volkswagen of North Tampa - Service Center

Aaron went above and beyond to ensure everything was handled efficiently and with care, showing true leadership and a customer-first attitude. Jacob was equally impressive—knowledgeable, transparent, an handled efficiently and with care, showing true leadership and a customer-first attitude. Jacob was equally impressive—knowledgeable, transparent, and very communicative throughout the entire process. It’s rare to come across a team that makes you feel truly valued as a customer. Thank you both for setting such a high standard for service. Highly recommend! More

As always amazing service from the service department! I’ll continue to drive from Lakeland passing a few other VW dealerships along the way solely because of the premium service and care! I’ll continue to drive from Lakeland passing a few other VW dealerships along the way solely because of the premium service and care! More

The people who attended me were very professional. I left very satisfied. I recommend. Thanks I left very satisfied. I recommend. Thanks More

Had a scheduled appointment for 7am at the service department for oil change and also got alignment done. Initially, I was told 1 1/2hr wait. The VW was 'finished' at 11:15am. I had to quickly return department for oil change and also got alignment done. Initially, I was told 1 1/2hr wait. The VW was 'finished' at 11:15am. I had to quickly return as I realized that apparently the alignment was off as the car was pulling to the right. They get the car back in by 11:40am. Soon to be told by the service advisor that 'I need new tires'. I spoke to the technician that took over and I got them to rotate the rear tires to the front, Not clockwise like they had done. Problem solved w/o need for new tires. Very disappointed. More

Have bought 5 cars with them over the last 40 years! Service has always been great! Appreciate Dustin D. taking care of me. Service has always been great! Appreciate Dustin D. taking care of me. More

I did not have an appointment and Jakub took care of me. All of the office staff were out inspecting my car and showed me that they truly cared about my problem. All of the office staff were out inspecting my car and showed me that they truly cared about my problem. More

Emilia was by far the best service advisor I’ve had at Volkswagen dealership. Great experience and would definitely come back again if she’s there. Volkswagen dealership. Great experience and would definitely come back again if she’s there. More

All associates are welcome and helpful. Substitute cars need to be clean when the customers receive them. Substitute cars need to be clean when the customers receive them. More

Always very kind and super helpful staff. I appreciate that they answer all my questions and give me recommendations for servicing in the future. Very comprehensive. I appreciate that they answer all my questions and give me recommendations for servicing in the future. Very comprehensive. More

Didn’t purchase from here but always go to this location for top customer service on maintain r for top customer service on maintain r More