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Volvo Cars Danbury

Danbury, CT

4.3
222 Reviews
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106 Newtown Road

Danbury, CT

06811

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Showing 222 reviews

September 08, 2025

Our service contact Kyle was very professional and very knowledgeable about our car and answered all of our concerns . I would recommend this dealership highly. More

by Subunited2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Brown
Sep 10, 2025 -

Volvo Cars Danbury responded

Thank you for taking the time to share your experience with us! We’re so glad to hear that Kyle provided you with professional and knowledgeable service, and that all of your concerns were addressed. We truly appreciate your recommendation and look forward to continuing to assist you with all of your automotive needs.

September 05, 2025

This is the fifth XC90 I purchased, the first at the Danbury location. We could not have had a better experience or salesman, Carlo. He worked very diligently getting the car squared away on the Frida More

by Mphfit
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlo,
Sep 10, 2025 -

Volvo Cars Danbury responded

Thank you for your loyalty to us and for choosing Volvo Cars Danbury for your latest XC90. We’re thrilled to hear that Carlo made your experience seamless and ensured everything was ready in time for your holiday weekend. Delivering on our promises and making the process smooth is exactly what we strive for, and it’s wonderful to know Carlo delivered for you. We look forward to being here for all of your future Volvo needs.

September 02, 2025

Carlo was great! Very smooth and easy experience. I would definitely use them again. - much better than others we've used in the same general area. More

by StayAwayFromMiniOfFairfield
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
CarloJuliano
Sep 10, 2025 -

Volvo Cars Danbury responded

Thank you for sharing your experience! We’re so glad to hear that Carlo made the process smooth and easy for you. We truly appreciate your kind words and the opportunity to earn your business, and we look forward to welcoming you back again in the future.

August 30, 2025

Just had major work done on my 2017 Volvo V60 cross country wagon. The staff is always professional and the dealership has always did right by me. Although I did not purchase my Volvo there I live clos More

by antross73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiffany and Jonathan service
August 13, 2025

Kyle Brown did an excellent job on my behalf. I would rate a 10 out of 10. He followed through on my recent purchase of new tires and alignment. Additionally Kyle discussed upcoming service requi More

by jkaufman5961
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Brown
Aug 21, 2025 -

Volvo Cars Danbury responded

Hello, We appreciate your feedback and are glad Kyle could deliver exceptional service, ensuring your recent purchase and future maintenance priorities were addressed. We value your trust and look forward to serving you again.

July 24, 2025

I dropped my Volvo XC 60 off to have the A/C fixed. They charged me $800 to fix the problem. My A/C stopped working less then a month after it was fixed. I dropped the car off and they now say it w More

by Ben
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael Smith
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Zucker
1.0
This rating includes all reviews, with more weight given to recent reviews.
Rocco Turchiano
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2025 -

Volvo Cars Danbury responded

Ben, We’re very sorry to hear about your recent experience and the frustration it’s caused. This is not the level of service we strive to provide. We’d appreciate the opportunity to review your situation in more detail and work toward a resolution. Please reach out to our service team directly so we can look into this. (203) 409-8563

July 17, 2025

My wife and I had a less than desirable experience. The dealership failed to deliver the car in a timely manner. The salesman Carlo tried everything to get us the car but it was not working. The sales More

by Jmowbray
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Mike Dillon zero stars
Aug 04, 2025 -

Volvo Cars Danbury responded

Dear Jmowbray, Please reach out at your convenience. (203) 409-8563

June 25, 2025

Everything was great. Wonderful service. Kyle was great abd very personable and professional. The wait was great. More

by aliceranieri65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle
Jul 02, 2025 -

Volvo Cars Danbury responded

Thank you for taking the time to leave us a 5 star review! Your kind words are truly appreciated and we'll make sure to pass them along to Kyle. We work hard to uphold the highest standards and it's great to know it's making a difference. Thank you for choosing Volvo Cars Danbury!

April 15, 2025

They do not stand behind their cars. The Volvo XC 60 is a terrible car fraught with SO MANY issues. My car has practically been at the dealer more than on the road. The dealer solution w More

by rozanskk
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Carlo, Tiffany
Apr 16, 2025 -

Volvo Cars Danbury responded

Thank you for taking the time to share your experience. We're truly sorry to hear about the ongoing issues you've had with your XC60 and that our efforts to resolve them haven’t met your expectations. This is not the experience we strive to provide, and we understand your frustration. Please reach out at your earliest convenience to address this. Thank you MelanieSullivan@thepremiercollection.com 203-826-8520

April 12, 2025

Bought my car here and the dealership and service department are first rate. Professional and excellent communication on all levels. Friendly and accommodating. More

by malka
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiffany
Apr 14, 2025 -

Volvo Cars Danbury responded

Malka, Thank you for your thoughtful review! We're glad to hear both our sales and service teams provided a professional, friendly, and seamless experience. We appreciate your trust in Volvo Cars Danbury!

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