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Volvo Cars Danbury

Danbury, CT

4.1
217 Reviews
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106 Newtown Road

Danbury, CT

06811

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Showing 217 reviews

May 03, 2012

Mike Cerone in the Service Department is always extrememly accomodating and helpful. We always get an honest appraisal from him and the others in the department, and he is always friendly and willi More

by sencap
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Cerone
Sep 18, 2012 -

Volvo Cars Danbury responded

Thank you for your positive review and recommendation. I am delighted to hear that Mike is always “extremely accommodating and helpful” when it comes to working around your schedule. We appreciate your feedback and your business. Thank you for choosing Volvo of Danbury. Regards, Mike DeSanzo – Service Manager

April 26, 2012

Bought our third Volvo from this dealership JUST so we could have Mike do the sevvicing! Can not recommend this service department too highly! Sales department was equally wonderful. More

by aic-mac
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Cerone
Sep 18, 2012 -

Volvo Cars Danbury responded

Thank you for commenting on your latest experience at Volvo of Danbury. I would like to thank you for your acknowledgement of Mike for his professionalism in the service department. It is always reassuring to hear back from our valued customers that we have satisfied their expectations. We appreciate your feedback, business, and look forward to working with you again in the future. Regards, John Pritts – Service Manager

April 24, 2012

Kevin was very professional, honest and straight forward. Great to work with. Working with Kevin was a very wonderful, fun and rewarding experience. The process was quick and stress free. I drove my wonderfu More

by Mikegiambalvo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin
May 15, 2012 -

Volvo Cars Danbury responded

Thank you for your comments, and especially for recognizing our valued Sales Associate, Kevin. You mentioned that Kevin was "professional, honest, straightforward, and great to work with". This is not only an endorsement of Kevin, but also a testament to Volvo of Danbury's culture; we are a customer service driven sales team. We are always willing to go the extra mile for our customers to make sure their sales experience is a great one. Thanks again for your helpful comments, and we look forward to seeing you soon. Sincerely, Ken Wyskida Sales Manager

April 14, 2012

Our salesman,Kevin,was as professional as any I've have ever encountered and the service staff was not only service oriented but always willing to explain. More

by Frank Rico
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin and Mike
Sep 27, 2012 -

Volvo Cars Danbury responded

Thank you commenting on your latest experience with our sales and service departments. I am delighted to hear that Kevin was very professional throughout the sales process. Our goal every day is to provide our valued customers with excellent service to our customers. Both our sales and service teams exemplifies the high standards we set for ourselves, and our customers have come to expect. We appreciate your business, and look forward to working with you again in the future. Regards, John Pritts – General Manager

April 06, 2012

We purchased our used 2007 Volvo XC70 from Danbury Volvo. The sales and service are exceptional. As our vehile approached 135K we have found the service to be excellent due to the excellent staff and service More

by fleuri
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Cerone
Apr 19, 2012 -

Volvo Cars Danbury responded

Thank you for taking the time to give our service department at Volvo of Danbury a perfect review! It’s great to know that a valued customer has found their experience to be “exceptional.” Also, please know that we hear and value our customer’s opinions; your comments have been noted. We thank you again for your business and for choosing Volvo of Danbury. Sincerely, Mike DeSanzo, Service Manager

March 26, 2012

Had a rear brake issue with my certified s80. I needed Had a rear brake issue with my certified s80. I needed to have my car fixed right away on a Monday morning - no appointment. I expected to be put More

by jab2455
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Lollie
Sep 27, 2012 -

Volvo Cars Danbury responded

Thank you for taking the time to write a review. I appreciate that you acknowledged Rob for quickly scheduling your vehicle into servicing. Our goal is to provide exceptional service to all of our customers each and every day. The service team is always excited and ready to help our customers with any concerns and problems they might have with their vehicles. Thank you for choosing Volvo of Danbury, we look forward to working with you again. Regards, Mike DeSanzo – Service Manager

March 20, 2012

Everyone at Danbury Auto is incredibly helpful. I have been going there 9 years and they are like family. They always explain clearly what was done and how it will help the car More

by AdeleAlonso
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Cerone
Mar 28, 2012 -

Volvo Cars Danbury responded

Thank you for your comments. We always enjoy getting a favorable review from a loyal customer. It lets us know that we are consistently living up to the high standards we set for ourselves, and the standards our customers have come to expect over the years. Thank you for choosing Volvo of Danbury; it has been a pleasure servicing your Volvo. Sincerely, Mike DeSanzo Service Manager

March 17, 2012

While i can buy my Volvo's at any dealership (we own two), i choice this dealer because of the service that they provide. i like that we can get a loaner car if the service is long and that i can wait More

by stimola
Customer Service
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Cerone
Sep 27, 2012 -

Volvo Cars Danbury responded

Thank you for taking the time to write a review. It is always rewarding to hear back from our valued customers on their latest experience. Our service team takes great pride in providing excellent service for our customers. We appreciate your business, and thank you for choosing Volvo of Danbury. Regards, Mike DeSanzo – Service Manager

March 15, 2012

This visit to Volvo of Danbury was for the scheduled 120,000 mile service on my 2004 XC70. This is an extensive service visit and the technician found additional items that needed work. Mike Cerone le More

by den46volvo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Cerone, Rob Lollie & Mike DeSanzo
Mar 25, 2012 -

Volvo Cars Danbury responded

Thank you very much for taking the time to leave your helpful comments. It is reassuring to know our service team is working hard to earn the loyalty of our customers and instill confidence by providing excellent customer service. When there is good communication between our service department and our customers there should be no big surprises on a scheduled service visit. As always, we thank you for your business and for choosing Volvo of Danbury. Sincerely, Mike DeSanzo Service Manager

March 14, 2012

I had an issue that concerned me, but no appointment. They got me in, and Mike Cerone calmed me down,( a usually difficult task), and within one hour my car was ready, and completely fixed under warranty More

by ronald paulson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Cerone
Sep 27, 2012 -

Volvo Cars Danbury responded

Thank you for taking your time to write a review. We take great pride in our customer satisfaction so it is always reassuring to hear back from valued customers on their latest experience. I am glad Mike and our service team was able to remedy your vehicles issue quickly. I am glad you had a positive visit with our dealership. We appreciate your business and thank you for choosing Volvo of Danbury. Regards, Mike DeSanzo – Service Manager

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