Volvo Cars Danbury

I brought my car in for, what I thought was one of the "big services" but Mike took the time to check my car history and let me know that it wasn't in need of a service just yet, all it needed was a an oi "big services" but Mike took the time to check my car history and let me know that it wasn't in need of a service just yet, all it needed was a an oil change. I appreciated his honesty and while I was completely embarresed that I wasted his time, he couldn't have been friendlier about it. Mike Cerone is a great asset to your company. More

These guys are dishonest I will only have them do warranty related service . Anything else is likely to be both overpriced and even unnecessary. In short, they tried to sell me $1400 of service tha warranty related service . Anything else is likely to be both overpriced and even unnecessary. In short, they tried to sell me $1400 of service that was not required. They details are below: After taking our car in for scheduled maintenance we were told that our front brakes were at 1mm (out of 10mm) and needed new pads & rotors ($729) and rear pads ($220) as well. In addition Mike Desanzo said we needed a transmission flush for $345. I had Firestone service (2 miles away) give me an estimate for the transmission flush that came to $150. However, Firestone said it was unnecessary (as it would be part of a regular service in 5k miles) and that our front brakes measured 6mm so no service was yet required on them or the rear brakes. The moral of the story is: go to Firestone to get better prices and honest feedback on the status of your car. More

I have purchased three volvos at volvo of Danbury. I have been inpressed by their service dept, by their salespersons, also being pleasantly greeted by the receptionist. The cleanliness and prompt service is been inpressed by their service dept, by their salespersons, also being pleasantly greeted by the receptionist. The cleanliness and prompt service is also a plus. More

Both Mike Cerrone and Mike (service Manager) have always been very friendly, accommodating and informative. I never feel rushed when things need to be explained. I have recommended this dealership and ser been very friendly, accommodating and informative. I never feel rushed when things need to be explained. I have recommended this dealership and service department to other friends. We have been Volvos owners since the 1990's and currently own 2 Volvos. No doubt that both Mike's do a great job!!!! More

Brought in the car before 10am for service. There is no communication until I called to find out the status of the car at 4:55pm. It turned out that it was over night'er. The service department should have communication until I called to find out the status of the car at 4:55pm. It turned out that it was over night'er. The service department should have better communication with the customer. More

My salesperson, Kevin, made the new car buying ordeal a pleasure. His product knowledge and no pressure sales approach is second to none. If you want a seamless great car buying experience go to Volvo of D pleasure. His product knowledge and no pressure sales approach is second to none. If you want a seamless great car buying experience go to Volvo of Danbury and ask for Kevin. More

The entire service team at Volvo is friendly and accomodating. Mike C goes above and beyond consistently! Very pleased with service: not so much with the Sales , purchased my car at another Volv accomodating. Mike C goes above and beyond consistently! Very pleased with service: not so much with the Sales , purchased my car at another Volvo More

I've been a customer of Volvo of Danbury for over 12 yrs (since Mill Plain days). Their service and quality of work is excellent. Support from the whole service team has always been great. As I have told th (since Mill Plain days). Their service and quality of work is excellent. Support from the whole service team has always been great. As I have told the ownership many times, it's the quality of service from people like Mike Cerone and team that keep me coming back especially given my vehicles are post warranty. More

Volvo of Danbury has been servicing our Volvos since 1998. They have a lot of experience with these cars, both brand new and high-mileage vehicles. We have had no issues scheduling routine service. I am 1998. They have a lot of experience with these cars, both brand new and high-mileage vehicles. We have had no issues scheduling routine service. I am out of town quite a bit and it is comforting to know that if my family has an emergency with one of our Volvos, they can take the car in and usually get it fixed in the same day. If not, there is usually a loaner available or they will make arrangements for a rental car. They do quality work, but if there is a problem they will make it right. As a long term customer, we have gotten to know the service advisors, especially Mike Cerone, the service manager, Mike DeSanzo, and some of the technicians very well. They are great people who care about customer satisfaction. We would recommend Volvo to anyone who wants a premium automobile and Volvo of Danbury if you want the premium customer care that should go along with it. More

Mike did a great job. He reviewed the problem, ordered the part and had the serice guys perform the work. The Car was ready when promised. the part and had the serice guys perform the work. The Car was ready when promised. More