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Volvo Cars Danbury - Service Center

Danbury, CT

4.4
130 Reviews

130 Reviews of Volvo Cars Danbury - Service Center

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September 08, 2025

Our service contact Kyle was very professional and very knowledgeable about our car and answered all of our concerns . I would recommend this dealership highly. More

by Subunited2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Brown
Sep 10, 2025 -

Volvo Cars Danbury responded

Thank you for taking the time to share your experience with us! We’re so glad to hear that Kyle provided you with professional and knowledgeable service, and that all of your concerns were addressed. We truly appreciate your recommendation and look forward to continuing to assist you with all of your automotive needs.

August 30, 2025

Just had major work done on my 2017 Volvo V60 cross country wagon. The staff is always professional and the dealership has always did right by me. Although I did not purchase my Volvo there I live clos More

by antross73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiffany and Jonathan service
August 13, 2025

Kyle Brown did an excellent job on my behalf. I would rate a 10 out of 10. He followed through on my recent purchase of new tires and alignment. Additionally Kyle discussed upcoming service requi More

by jkaufman5961
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Brown
Aug 21, 2025 -

Volvo Cars Danbury responded

Hello, We appreciate your feedback and are glad Kyle could deliver exceptional service, ensuring your recent purchase and future maintenance priorities were addressed. We value your trust and look forward to serving you again.

July 24, 2025

I dropped my Volvo XC 60 off to have the A/C fixed. They charged me $800 to fix the problem. My A/C stopped working less then a month after it was fixed. I dropped the car off and they now say it w More

by Ben
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael Smith
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Zucker
1.0
This rating includes all reviews, with more weight given to recent reviews.
Rocco Turchiano
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2025 -

Volvo Cars Danbury responded

Ben, We’re very sorry to hear about your recent experience and the frustration it’s caused. This is not the level of service we strive to provide. We’d appreciate the opportunity to review your situation in more detail and work toward a resolution. Please reach out to our service team directly so we can look into this. (203) 409-8563

June 25, 2025

Everything was great. Wonderful service. Kyle was great abd very personable and professional. The wait was great. More

by aliceranieri65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle
Jul 02, 2025 -

Volvo Cars Danbury responded

Thank you for taking the time to leave us a 5 star review! Your kind words are truly appreciated and we'll make sure to pass them along to Kyle. We work hard to uphold the highest standards and it's great to know it's making a difference. Thank you for choosing Volvo Cars Danbury!

April 12, 2025

Bought my car here and the dealership and service department are first rate. Professional and excellent communication on all levels. Friendly and accommodating. More

by malka
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiffany
Apr 14, 2025 -

Volvo Cars Danbury responded

Malka, Thank you for your thoughtful review! We're glad to hear both our sales and service teams provided a professional, friendly, and seamless experience. We appreciate your trust in Volvo Cars Danbury!

April 03, 2025

Long wait on simple job plus they didn’t do what we asked thank you More

by vjones3466
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
Apr 07, 2025 -

Volvo Cars Danbury responded

We’re sorry to hear about your recent experience, and we appreciate you bringing this to our attention. Your feedback is important, please feel reach out to our team so we can discuss this further. (203) 409-8563

February 22, 2025

PLEASE EXCUSE THE CAPS, MY EYES! TIFFANY IS GREAT, SHE ALWAYS HAS A SMILE IN HER VOICE ON THE PHONE, AND IN PERSON SHE IS EVEN BETTER, IF THATS POSSIBLE! SHE IS SO SUITED FOR HER JOB More

by YOUR WORST NIGHTMARE CUSTOMER!
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
THE VOLVO TEAM IS GREAT OVERALL! , Jeremy Abramson
Feb 24, 2025 -

Volvo Cars Danbury responded

Hello, Thank you so much for the amazing feedback! Tiffany will be thrilled to hear your kind words. She truly is a gem, and we're so lucky to have her on the team. We're glad she’s able to handle everything with grace and kindness—she’s definitely a pro! We appreciate you and your continued support!

October 20, 2024

Excellent service with last minute need — screw in my tire and it was loosing air — it was Saturday afternoon. The waiting area is comfortable including a plush sofa with large screen TV. Could have happ More

by Reisch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
All top notch!
Oct 21, 2024 -

Volvo Cars Danbury responded

Thank you for sharing your experience! We're so glad we could assist with your tire issue, especially on a Saturday afternoon. It’s great to hear you enjoyed our comfortable waiting area. If you ever need anything else, feel free to stop by—we're always here to help!

September 10, 2024

Danbury Volvo is an outstanding dealership! We purchased a car from them and recently had it serviced for the first time. The dealership is fabulous, caring, professional and beautiful! More

by maureenorton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
GRAZIA BUETI, Jeremy Abramson, Master TPC
Sep 11, 2024 -

Volvo Cars Danbury responded

Maureen, We're delighted to hear that your experience with both purchasing and servicing your vehicle at Volvo Cars Danbury has been exceptional. Our team takes pride in providing caring and professional service, and we're glad you felt that during your visit. We look forward to continuing to serve you and keeping your vehicle in top shape!

Sep 11, 2024 -

maureenorton responded

We look forward to our next visit too! I also wanted to give a special shout out for Tiffany who was out service advisor. She did a wonderful job!

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