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127 Reviews of Volvo Cars Danbury - Service Center
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May 16, 2022
Great sales department very help and attentive, Service is a disaster, owning two new Volvos, a 21 XC 40 Recharge and 22 XC 60 Recharge and not have any real issues, just regular scheduled maintenance. Ser is a disaster, owning two new Volvos, a 21 XC 40 Recharge and 22 XC 60 Recharge and not have any real issues, just regular scheduled maintenance. Service will never provide next day appointments, typically takes two weeks and is at the dealer service department’s convenience. Why valet service was promised as a loyality customer, it never happens. Before you buy ask how quickly your car can be fixed for even regular factory required maintenance, very painful. More
by jamessharp
Employees Worked With
Service coordinator/manager
November 08, 2018
Annual service-Macgeorge 18 I was helped by Melanie Sullivan and Michael Villani who demonstrated great helpful service and took great care to answer my questions on my vehicle I was helped by Melanie Sullivan and Michael Villani who demonstrated great helpful service and took great care to answer my questions on my vehicle More
by Mcgeorge18
Employees Worked With
Melanie Sullivan and michael villani
November 26, 2017
Polestar Optimization Melanie and the team at Danbury CT Volvo were great at follow up and taking care of me while i waited. The new dealership showroom feels amazing and Melanie and the team at Danbury CT Volvo were great at follow up and taking care of me while i waited. The new dealership showroom feels amazing and reflect the Swedish aesthetic.. Totally satisfied. More
by Jay
Employees Worked With
Melanie Sullivan
October 16, 2017
expert knowledge of Volvo cars Recently brought in my XC70 for "charging failure- urgent" message thinking a bad alternator, when in fact it was a malfunctioning anti tamper switch! Recently brought in my XC70 for "charging failure- urgent" message thinking a bad alternator, when in fact it was a malfunctioning anti tamper switch! Jonathan, having expert knowledge and experience, knew this immediately. What easily could have been a $1,000 plus repair resulted in a courtesy, no cost visit. Handled honestly and with great car by Jonathan and Melanie, yet again another reason why I'm a long time customer of Volvo Danbury! More
by jluciani
Employees Worked With
Jonathan, Melanie
October 12, 2017
Volvo values their customers We have owned our Volvo V70 for 14 years and have had it serviced at Volvo of Danbury all this time. It's always a great experience. Everyone is alw We have owned our Volvo V70 for 14 years and have had it serviced at Volvo of Danbury all this time. It's always a great experience. Everyone is always polite, friendly and very professional. The car is repaired in a timely manner and they even wash the exterior leaving it looking brand new. Recently, the car needed an expensive repair and Volvo worked with us to reduce the cost to make it more affordable. We are impressed with their commitment to always giving their customers an excellent service experience. More
by MAALP
Employees Worked With
John
October 12, 2017
My first impression This is my first Volvo and my experience with both the Service Department and Sales has been outstanding. I would definitely recommend this dealershi This is my first Volvo and my experience with both the Service Department and Sales has been outstanding. I would definitely recommend this dealership. Patricia More
by LongueuilP
Employees Worked With
John - Service and Kevin - Sales
October 03, 2017
Good service, advice and fair price John in service is great to work with. Great advice and again, left feeling like I didn't over pay... My 2000 S80 will go forever. I credit this ma John in service is great to work with. Great advice and again, left feeling like I didn't over pay... My 2000 S80 will go forever. I credit this mainly to the attention and record keeping in the Service Dept! More
by Kenneth Lynch
Employees Worked With
Melanie, John
September 27, 2017
Excellent Service Went there for a 50,000-mile checkup, (and was given a loaner) and they discovered a cracked boot on an axle of my C30. Part was not in, so they sche Went there for a 50,000-mile checkup, (and was given a loaner) and they discovered a cracked boot on an axle of my C30. Part was not in, so they scheduled me for another visit (and another loaner) and did the work all free of charge. Very friendly and helpful, and the renovated service dept. is really nice! More
by Pete K
Employees Worked With
Nina
September 26, 2017
Excellent Service Manager I brought my Volvo in for a 30000 mile service. Volvo of Danbury is a little out of the way and there is another Volvo dealership which is closer. Mel I brought my Volvo in for a 30000 mile service. Volvo of Danbury is a little out of the way and there is another Volvo dealership which is closer. Melanie Sullivan the Service Manager is quietly professional which is the highest compliment I can give anyone. She is so good in fact that I wish all other dealerships used her as the ideal. She may have to be promoted to run the whole organization. I write this fully acknowledging that I'm a tough critic, devoid of patience, intolerant of noise. My 2 hours at Volvo were painless. The atmosphere and the comfort of the furniture were excellent. The background TV a bit loud. More
by NeilC
Employees Worked With
Melanie Sullivan
September 20, 2017
Service Excellent experience Great customer service strongly recommend Stopped by to by a car after that nothing but great experience with the over all de Excellent experience Great customer service strongly recommend Stopped by to by a car after that nothing but great experience with the over all dealer service. Thank you More
by Volvousa11
Employees Worked With
Don’t remember his name
