Volvo Cars Gilbert

My professional expertise is in the area of creating extraordinary client experiences so you can imagine that my expectations are very high when I approach any company as a customer. My experience with extraordinary client experiences so you can imagine that my expectations are very high when I approach any company as a customer. My experience with Kyle at Volvo of Tempe is nothing like I have ever experienced before from start to finish. What made this experience absolutely outstanding was Kyle's ability to key in on unexpressed needs and fulfill them before I even had to ask. He viewed my experience with his firm from my perspective and even surprised, delighted and amazed me with his judgment calls, customer care and kindness. Places like this should be rewarded with praise and business. I intend to give them both. Heidi Guest Phoenix, Arizona More

I had some serious electronics demons with my 2001 CX. Mike Lawrence and his service crew kept after tenaciously until the issue was resolved. Having been in sales and service in my career in the computer Mike Lawrence and his service crew kept after tenaciously until the issue was resolved. Having been in sales and service in my career in the computer sales and major account management. So I know there is a right way and a wrong way to treat people/customers. I came away feeling good as a person as well as a customer. More

I have had Mr Lawrence as my service advisor at another dealership and am very pleased that he is now with Volvo of Tempe. I will bring my Volvos to your service department because I can work with him. He dealership and am very pleased that he is now with Volvo of Tempe. I will bring my Volvos to your service department because I can work with him. He is very professional and takes extra time if needed. Thanks More

My recent experience could not have been better, however I was very disappointed to learn that the dealership will be moving to the Tempe Autoplex. That location will be much farther for me. Brian and the I was very disappointed to learn that the dealership will be moving to the Tempe Autoplex. That location will be much farther for me. Brian and the other gentleman who took my initial information were extremely helpful. More

I've been coming since 2003 when we returned from Europe where we picked up the car. This 2001 Volvo cross country has only been serviced with you and I've been very happy all those years! Judd White is where we picked up the car. This 2001 Volvo cross country has only been serviced with you and I've been very happy all those years! Judd White is great and so are your drivers Louie, now retired and Frank ! Since I live in Ahwatukee, I look forward to your move but some other people it is further away, so make sure to give them directions etc. Ling Bundgaard More

Dan was very efficient and very helpful. The used Volvo Dan was very efficient and very helpful. The used Volvo we bought is very clean and practically like new. I am happy with my purchase and now a Dan was very efficient and very helpful. The used Volvo we bought is very clean and practically like new. I am happy with my purchase and now am totally spoiled! I would definitely consider buying another Volvo when the time comes, and definitely from Dan. More

Really great experience with Overseas Delivery! Josh was very friendly and knowledgeable, and considerably helpful in getting my XC-60 delivered to your dealership since Powell Volvo was the original delive very friendly and knowledgeable, and considerably helpful in getting my XC-60 delivered to your dealership since Powell Volvo was the original delivery point. It was exciting to see so many new cars on the lot and the dealership alive again. Lane in service was very helpful and made me feel welcomed as well. Thank you Tempe of Volvo!! More

Service was fine. We should have been told at the beginning of January that the price on the car was very set. I didn't feel like there was a lot of wiggle room for price. I could have walked away, beginning of January that the price on the car was very set. I didn't feel like there was a lot of wiggle room for price. I could have walked away, but I do like the car. Even though I bought a used car - I spent a lot of money in your facility. The least you could have done was fill up the tank with gas. You wouldn't be losing money. It's the little things that bring people back to your dealership. Filling up the first tank - a little thing. You do need to think total customer service when somebody spends money in your facility. More