Volvo of San Antonio - Service Center

Excellent service My service rep Jim was very knowledgeable and efficient. He called as promised and since the work extended in another day procured me a loaner. My service rep Jim was very knowledgeable and efficient. He called as promised and since the work extended in another day procured me a loaner. More

Great experience in the service center. Service center was very friendly. The waiting area and bathrooms were very clean. Brian, in service, was great to work with. He explained everythin Service center was very friendly. The waiting area and bathrooms were very clean. Brian, in service, was great to work with. He explained everything to me. More

Superior service Best Volvo service we have experienced in the last 7 years we owned our Volvo - and that spans 5 separate dealerships in 5 different states. The enti Best Volvo service we have experienced in the last 7 years we owned our Volvo - and that spans 5 separate dealerships in 5 different states. The entire service staff was professional, efficient, and absolutely helpful. Service on the car was top notch. Highly Recommend this dealership. More

EXCELLENT EXPERIENCE Simply the best dealership in SA. I am very satisfied with this dealership. Daniel Garza is one of the best salesman! Service department are always th Simply the best dealership in SA. I am very satisfied with this dealership. Daniel Garza is one of the best salesman! Service department are always there when you need them. Cannot be happier to have already bought three vehicles from Principal Volvo of San Antonio. More

XC-60 in for 45,000 service. While the scheduled maintenance was performed with your usual efficiency, I did bring up a concern about what I thought was"road noise". After a check While the scheduled maintenance was performed with your usual efficiency, I did bring up a concern about what I thought was"road noise". After a check I was told I needed new rear brakes (agreed to and paid for under"normal wear and tear" even though still under warranty) and that my tires were cupped and I needed new tires. The quoted price was far more than I was willing to pay so I purchased tires elsewhere. The "road noise" has not stopped. I am not experiencing pull in either direction and the steering wheel remains stable when I hit the brakes. I am not sure whoever did the check on this issue was in the ball that day. I have since voiced the same complaint and will bring the XC-60 back in. Hopefully to have this resolved. Our last three car purchases have been Volvos and we have been please with the product and the service to this point. It is my sincere hope that I am not being put off until the warranty expires. More

Good Experience We were met at our car and escorted inside. Everyone was pleasant, helpful and efficient. We were loaned a new xc60 very similar to our car. Work was We were met at our car and escorted inside. Everyone was pleasant, helpful and efficient. We were loaned a new xc60 very similar to our car. Work was done when we expected and our car, freshly washed, drove like new. More

SCHEDULED SERVICE Kevin ,Anthony were exceptional in helping me resolve a small issue. It's always a pleasent experience visiting with all of your employees. Special Kevin ,Anthony were exceptional in helping me resolve a small issue. It's always a pleasent experience visiting with all of your employees. Special thanks to Anthony for his time and effort. Special thanks to Kevin for the breakfast pastrie and coffee. Over all, a truly EXCEPTIONAL experience. (by the way, I truly like the car too). More

Repair leak from sum roof and windshields. Antony Service manager continues to provide high quality customer service.. Volve repaired windshield, sun roof and drivers car seat. I I definite Antony Service manager continues to provide high quality customer service.. Volve repaired windshield, sun roof and drivers car seat. I I definitely recommend Volve because they believe in providing good quality customer service. More

Helpful and friendly Bryan and Kevin were both very helpful in listening to my problem and finding the correct parts. They were able to use what I had brought with me, whi Bryan and Kevin were both very helpful in listening to my problem and finding the correct parts. They were able to use what I had brought with me, which lowered the cost, and the whole experience only took about an hour. More

60,000 mile service. Great service. Performed service (tire rotation and balance) that I asked them not to because it had just been done at a tire center but they immedia Great service. Performed service (tire rotation and balance) that I asked them not to because it had just been done at a tire center but they immediately adjusted my bill to exclude that cost.. More