Volvo of San Antonio - Service Center

Window trim marathon My 2016 XC60 required the right rear window trim to be replaced as it was not laying flush with the rear fender body panel. What both the service advi My 2016 XC60 required the right rear window trim to be replaced as it was not laying flush with the rear fender body panel. What both the service advisor and I thought to be a simple matter was quite the opposite. The window required removal to access the seal and trim attachment clips and there was an issue over the correct part numbers - even Volvo Sweden was contacted. Once this issue was solved, Alamo Auto Glass nicked the surrounding paint while installing the window which required further delay and repair. To the service advisors' credit, he was not satisfied with the initial paint repair and sent it back to be corrected. I received my vehicle back after 15 days which was acceptable as long as the repairs/paint were satisfactory. During this time I was driving the dealerships' courtesy loaner car. Kudos to James Breitlet (service advisor) for his perseverance in making everything just right ( if he wasn't happy then I sure wouldn't be) and for keeping us advised almost daily as to the status of our vehicle. Thank you More

Good service They are kind and made good work. The loan car service is very useful, I could try a new XC60 for a whole day, that showed me its new features. They are kind and made good work. The loan car service is very useful, I could try a new XC60 for a whole day, that showed me its new features. More

great professional service Scheduling was prompt, even including a reschedule on our part. The loaner is essential for us. Really appreciate the car wash and vacuum which was Scheduling was prompt, even including a reschedule on our part. The loaner is essential for us. Really appreciate the car wash and vacuum which was really needed. More

Great Service I went in for an oil change and received not only that, but they checked my tire pressure and added a complimentary wash. I was very happy with the d I went in for an oil change and received not only that, but they checked my tire pressure and added a complimentary wash. I was very happy with the dealership service department. More

Professional, efficient, friendly Staff were friendly and welcoming. They Frequnetly and clearly communicated and gave feedback on the work being done. They listened well to my concern Staff were friendly and welcoming. They Frequnetly and clearly communicated and gave feedback on the work being done. They listened well to my concerns for the car. Called and kept us informed. Fast, clean, professional service! More

Painless and fast, with helpful, friendly attitude I had a real problem crop up on my XC60. The inside blower motor would not turn off which would run the battery down leaving me stranded. I called t I had a real problem crop up on my XC60. The inside blower motor would not turn off which would run the battery down leaving me stranded. I called the service center and Jim insisted I come in immediately to handle the problem and even furnished a loaner while the dealer located and fixed the problem, while keeping me informed of the progress on my car. GREAT SERVICE! More

Service My car is 7 years old and I only take it to Volvo SA for service. Everyone was nice and I was in an out quickly. I'm always able to get an available My car is 7 years old and I only take it to Volvo SA for service. Everyone was nice and I was in an out quickly. I'm always able to get an available appointment with a loaner car within and I never have to wait many days for that availability. More

A very rewarding experience. I appreciate Volvo of San Antonio because they are always friendly, informative, and considerate of my time. My Volvo S-80 is 12 years old and over th I appreciate Volvo of San Antonio because they are always friendly, informative, and considerate of my time. My Volvo S-80 is 12 years old and over the years every Volvo dealership (from Germany to Killeen back to Germany to Nashville to Huntsville and now San Antonio) has done a phenomenal job with the maintenance and service of the vehicle. Yet, know one has treated me as well as Volvo of San Antonio has. The customer service at all of these dealerships has been attentive but San Antonio is more genuine with their interaction. Whether I drop my vehicle off or weight in the lobby, no less than 4 people will come up to me, shake my hand and thank me for my service to my country. This happens at every single visit. The support of this organization means a lot to me. Steve takes care of me most of the time and I like his attention to detail. The S-80 has reached the 200K mark and is still running smoothly. Thank you Volvo of San Antonio for taking care of me and my "Volvina"?????? More

Wonderful service I would recommend this dealership to anyone who values high-quality customer service! I was in town from Houston and my check engine light came on. I I would recommend this dealership to anyone who values high-quality customer service! I was in town from Houston and my check engine light came on. I called into the service department and they told me to bring it by. I got my maintenance done on the car and the sensor was fixed. I was in and out of the dealership within an hour. Amazing! Thank you for making my drive safe. More

Service experience Customer service was great, this is my 2nd time that I have taken my car to this location and my service rep is very knowledgeable and responsive to m Customer service was great, this is my 2nd time that I have taken my car to this location and my service rep is very knowledgeable and responsive to my questions. More