Volvo of San Antonio - Service Center

Oil change The service was good but because they were too backed up, I did not get my complimentary car wash. I didn't want to wait an extra hour. The service was good but because they were too backed up, I did not get my complimentary car wash. I didn't want to wait an extra hour. More

Nice but Pricey I have to say this is the first time i've had a negative experience at Volvo San Antonio. I like the staff and customer serbice but on this occasion I I have to say this is the first time i've had a negative experience at Volvo San Antonio. I like the staff and customer serbice but on this occasion I know I was iver charged dramatically by the service dept. I had my 75k maintenence done and it was over $800. I priced my service with a local mechanic and it was a third of the cost. I feel taken advantage of and will not be returning for service or next purchase, which I was planning in the next few months. More

long pleasant wait Although I waa there for two hours on my 30K check up, snacks were nice, wspecially tge fruits, and a visit fron my saleman Daniel was rwal thoughtful Although I waa there for two hours on my 30K check up, snacks were nice, wspecially tge fruits, and a visit fron my saleman Daniel was rwal thoughtful on his part. More

Some hiccups in organization, but great service! We showed up (with an appt) and they didn't have the part. Not the end of the world, but I had my small children with me, so tricky. We had specifical We showed up (with an appt) and they didn't have the part. Not the end of the world, but I had my small children with me, so tricky. We had specifically said what was wrong before the appt was set. So we come back a few days later and they were so nice, they offered me a rental so I wouldn't be stuck there with all the kids and made sure we had snacks and drinks. The people are excellent! So we set up shop to wait (we didn't take the rental-didn't want to move car seats) and the kids iPad stations don't work. Neither will turn on. We ask for help, again very nice, they go get someone who says she's getting the key. 2 hours later- they never work. Never heard back on it. Again- not huge, I'd still go back, but there are little things that could be improved. Everyone was beyond friendly and always asking if we needed anything. More

Repair They were very helpful and ended up getting the job done. Easy to deal with. There were some hiccups during the process, but we got to a positive ou They were very helpful and ended up getting the job done. Easy to deal with. There were some hiccups during the process, but we got to a positive outcome. More

Repair My repair was covered by my warranty. I had a loaner vehicle for the days it took to repair and the staff was terrific and professional! My repair was covered by my warranty. I had a loaner vehicle for the days it took to repair and the staff was terrific and professional! More

Great service This was my first visit to Volvo of SA. I was extremely happy with the service Richard provided. He went above and beyond to make sure my experience This was my first visit to Volvo of SA. I was extremely happy with the service Richard provided. He went above and beyond to make sure my experience was exceptional. More

Efficient scheduling and quality maintenance execution Jim and the service team at Volvo San Antonio are so easy and fun to work with. I needed my first servicing on my XC-60 and Jim got me scheduled and Jim and the service team at Volvo San Antonio are so easy and fun to work with. I needed my first servicing on my XC-60 and Jim got me scheduled and a loaner car assigned in quick order. They completed my servicing in one morning and everything was done in a first rate manner. They really cared about making it easy for me and getting it right the first time. I appreciate that Volvo San Antonio spends their time efficiently so that I end up spending the least amount of my time getting routine work completed. Thank you Jim and team for making this happen so easily. More

Excellence I have been a valued customer at Volvo San Antonio for eleven years. Commitment to service excellence is a core value. Cognizance of the service to be I have been a valued customer at Volvo San Antonio for eleven years. Commitment to service excellence is a core value. Cognizance of the service to be performed. More

Outstanding Service Outstanding service!! My service advisor and other staff members were efficient, professional, and determined to ensure my needs were met in a timely Outstanding service!! My service advisor and other staff members were efficient, professional, and determined to ensure my needs were met in a timely and satisfactory manner. More