Volvo of San Antonio - Service Center
San Antonio, TX
1,132 Reviews of Volvo of San Antonio - Service Center
Volvo C70 Volvo of San Antonio goes above and beyond in their service and customer care. Richard is and always has been a very proactive, courteous and conside Volvo of San Antonio goes above and beyond in their service and customer care. Richard is and always has been a very proactive, courteous and considerate service representative. And as always, the company treat each customer like royalty! More
Above and Beyond You really can't go wrong with this dealership. Kelley went above and beyond! I was out of town when I had the first problem ever with my car. She You really can't go wrong with this dealership. Kelley went above and beyond! I was out of town when I had the first problem ever with my car. She made arrangements with roadside assistance and had my car taken back to San Antonio. It was fixed within a day and brought back to me. What more could you ask for? I was very impressed with how she understood my situation and was so eager to help. You don't see customer service like this anymore. Thanks Volvo of San Antonio for everything! More
Volvo of San Antonio I bought the XC70 in Germany. Brought the car to the states and this is the first service this side of the pond. Best so far. Smooth ride now. I bought the XC70 in Germany. Brought the car to the states and this is the first service this side of the pond. Best so far. Smooth ride now. More
Flight replacement Great plan take my car in for warranty items. Kelli had one of the young gentlemen drop me off at the airport for a trip to the panhandle. Flight was Great plan take my car in for warranty items. Kelli had one of the young gentlemen drop me off at the airport for a trip to the panhandle. Flight was cancelled so I called Kelli to see if could get my car back. Not only did I get it back but they had taken car of the items and washed my car. What outstanding service and a more comfortable trip. More
Leak repair in rear. I have taken my vehicle in for this problem twice. It is not the dealers fault still they have treated me exceptionally, provided us with a loaner and I have taken my vehicle in for this problem twice. It is not the dealers fault still they have treated me exceptionally, provided us with a loaner and kept me informed of the progress on the repairs. They wanted to fix the vehicle with local parts since Volvo was not responding and adviced me to give Volvo customer care a call, which U did. Believe me, this got everything going and Volvo responded immediately to me and the dealership. The car was done in 2days after my call. I still don't know if the repair corrected the leak because it has not rained again but I trust that it has. Excellent customer service and the staff is always eager to help you in any way possible. Thanks to Principle Volvo of San Antonio. More
Excellent Treatment My service rep Jim and maintenance mechanic Ruben Flores did an outstanding job in keeping me in the loop as my car is being repaired. Mr Jim professi My service rep Jim and maintenance mechanic Ruben Flores did an outstanding job in keeping me in the loop as my car is being repaired. Mr Jim professionalism couple with his social skills is an asset to any company. Mr Ruben Flores, without saying, is an excellent mechanic. His honesty and concern for customers is above reproach. I am comfortable when Mr Ruben Flores is the repairing my vehicle. More
Excellent as always! Whenever I go in, it doesn't matter who helps me.....they are all professional, courteous, and pleasant. My car is usually ready before the promised t Whenever I go in, it doesn't matter who helps me.....they are all professional, courteous, and pleasant. My car is usually ready before the promised time. Whenever I chose to use a loaner, it's always clean and well maintained. More
Great experience! I took my C70 in to have the AC checked because it started to blow warm air. I called for a service appointment and spoke with Kelli who was able to g I took my C70 in to have the AC checked because it started to blow warm air. I called for a service appointment and spoke with Kelli who was able to get me in right away. She was very attentive and call me twice with the status of my car. I was very pleased when the car was ready the same day and the cost was less than quoted! I highly recommend the service department at Volvo and I will definitely return for all of my service needs. More
Exceptional Service The staff of the Service department at Volvo of San Antonio are always professional. My service rep, Richard, kept me informed on the status of my veh The staff of the Service department at Volvo of San Antonio are always professional. My service rep, Richard, kept me informed on the status of my vehicle (40K service) and promptly let me know when it was ready for pickup. Libby was able to put me into a loaner car for the day, even though I had only given 2 days notice. Her efficiency enabled me to get to work on time. Thanks! More
Great people Great service!! I brought my car in for a few items. They took very good care of me and my vehicle. I would definitely recommend this dealership to my friends and f I brought my car in for a few items. They took very good care of me and my vehicle. I would definitely recommend this dealership to my friends and family. More