Volvo of San Antonio - Service Center
San Antonio, TX
1,132 Reviews of Volvo of San Antonio - Service Center
Bryan was outstanding in service department My car had to towed unfortunately to the dealer service in the middle of the night. The next morning Bryan called and confirmed that my car was there My car had to towed unfortunately to the dealer service in the middle of the night. The next morning Bryan called and confirmed that my car was there and it was worked on. Bryan then called same day and said that battery was changed and the warranty covered everything and was sorry for the inconvenience . Next morning I went to pick up my Volvo and it was cleaned and ready for me. Thank you again to service department for thier professionalism. More
Always great service Kelli in service was very professional, knowledgeable and courteous. In and out fast with loaner car. My car was actually ready early. I would definit Kelli in service was very professional, knowledgeable and courteous. In and out fast with loaner car. My car was actually ready early. I would definitely recommend Volvo of San Antonio. More
After warranty expires Listen, I love my Volvo and I have had exceptional experience with the service center. The people who work there need to give the rest of the service Listen, I love my Volvo and I have had exceptional experience with the service center. The people who work there need to give the rest of the service industry a class on how to treat others. That being said, my 4 year old car needed her 37,000 mile "service package" which lets be honest, is overpriced at $488. Also, rear break pads were in the yellow which would have been an additional $279... Not what I was anticipating to spend that day. Also, my Volvo has had several issues with items breaking over the last few years: windshield leaked, leather seats flaked off pieces of material, steering wheel airbag cover needed replaced, now my automatic unlock needs replaced. Volvo is good about covering these things however, each time I must make an appointment and wait. If you tell me an hour and a half and I choose to wait...don't make me stay two and a half and have to come get you because I have to leave. More
excellent service dept. bryan was very attentive, courteous and kept us informed on repair needs and progress. always a pleasure to deal with service dept. highly recommended bryan was very attentive, courteous and kept us informed on repair needs and progress. always a pleasure to deal with service dept. highly recommended. great service from drop-off to pick up More
I had to reset my speedometer The attention at the service area was superb, Kevin helped me out as soon as I got there tarting to make things as swift as possible, when no immediat The attention at the service area was superb, Kevin helped me out as soon as I got there tarting to make things as swift as possible, when no immediate correction was possible he contacted the people to have the reset done whom came out and spoke to me , they gave me an appointment so I wouldn't have to wait long and when the reset was done it was all so very perfect and all the people were very pleasant too More
excellent service Even with no prior appointment, this Volvo location took our vehicle in and called us with their diagnosis around the time they said they would. They Even with no prior appointment, this Volvo location took our vehicle in and called us with their diagnosis around the time they said they would. They also were prepared with the issue, what it would take to fix, how long it would take to fix, and the cost. After the car was fixed, they told me they were also able to provide us with some financial discount. This entire experience made us feel like we mattered...like royalty. More
Very good Excellent service and attention to detail. Kevin Kept me up-to-date on what was going on and what I could anticipate timewise and cost wise Excellent service and attention to detail. Kevin Kept me up-to-date on what was going on and what I could anticipate timewise and cost wise More
Filled it up Thanks to Billy Havlic and Mike in used cars. They replaced the cabin filter, checked my a/c, and topped off the free-on. Then he asked me if i needed Thanks to Billy Havlic and Mike in used cars. They replaced the cabin filter, checked my a/c, and topped off the free-on. Then he asked me if i needed some gas. Who says "no" to free gas? Thanks Mike. Came back to El Paso a happy camper. More
Best service in San Antonio! Service advisor Brian was awesome. He has gone above and beyond to serve his customers with satisfaction guarantee. I will definitely come bace... Th Service advisor Brian was awesome. He has gone above and beyond to serve his customers with satisfaction guarantee. I will definitely come bace... Thank you! More
June 4th s60 service Truly ; last three service ( adviser Jim/Kelly) have been outstanding, from initial call to loaner car to problem solved, car returned washed Excelle Truly ; last three service ( adviser Jim/Kelly) have been outstanding, from initial call to loaner car to problem solved, car returned washed Excellent from start to finish! More