Volvo of San Antonio - Service Center

Not a good experience I was disappointed in the service and reminded of why I stopped having volvo sa service my car in the first place....some things just dont change. I w I was disappointed in the service and reminded of why I stopped having volvo sa service my car in the first place....some things just dont change. I will find an honest shop that is able to ahere to the promised schedule for future maintenance and repairs. More

Attentive experience Kelli and her team was very attentive, courteous and responsive. My questions were answered and communication and updates were frequent via text, the Kelli and her team was very attentive, courteous and responsive. My questions were answered and communication and updates were frequent via text, the preferred method I rewuested More

Above & Beyond Service My experience with Volvo has always been wonderful, but Volvo went above and beyond, when I recently had my car in for it's 42,000 mile check. ALL of My experience with Volvo has always been wonderful, but Volvo went above and beyond, when I recently had my car in for it's 42,000 mile check. ALL of the service people were attentive to me and made me feel welcome and comfortable in the office. Volvo provided me a "loaner vehicle" and the process was streamlined and smooth. We had thought our owner manual had been misplaced from our last visit, and I told My service representative to be on the lookout for it. After our car was services, I picked up my car and Bryan told me he discovered the owner's manual deep in between the seats! I was thrilled that he had taken the time to find it! That is what I call "above & beyond service!! Thanks Bryan & Volvo!! We appreciate all you do for us!! Patti & Mike Gordon More

An unplanned service appointment, in & out. Richard did a great job of getting my car in and out with battery issues. He kept me posted on the status and then sent me on my way when no major is Richard did a great job of getting my car in and out with battery issues. He kept me posted on the status and then sent me on my way when no major issues could be recreated. The peace of mind in knowing the battery was still strong was satisfying. More

Service work I have always had excellent service at the Volvo Service center 100 and Jim is one of the best service advisors on the planet he always is very profe I have always had excellent service at the Volvo Service center 100 and Jim is one of the best service advisors on the planet he always is very professional and courteous and resolve my issues promptly you need more like him thank you More

Headlight repair Richard came in on Saturday which was his day off. He made the repair and also flushed the sunroof tubes which was not directly related to the specifi Richard came in on Saturday which was his day off. He made the repair and also flushed the sunroof tubes which was not directly related to the specific repair. Great guy and a pleasure to work with. More

Service Appointment My hood was not closing correctly. My service rep was able to take a look at it and give me a ride to work. He kept me updated and did not charge me f My hood was not closing correctly. My service rep was able to take a look at it and give me a ride to work. He kept me updated and did not charge me for labor. Some parts had shifted around in the hood and the service team was able to take care of it. More

Great service In one word - Great! The service staff always does a great job of getting to their clients in a timely manner. I appreciate the service they provide. In one word - Great! The service staff always does a great job of getting to their clients in a timely manner. I appreciate the service they provide. More

not a good experience for me. While everybody was courteous and supplied me with loaner cars,after purchasing my suv,I had to return with problems 3 times in less than 3 weeks,the While everybody was courteous and supplied me with loaner cars,after purchasing my suv,I had to return with problems 3 times in less than 3 weeks,the last returned resulted in horrible hail storm while at the dealership.This was an act of God.Some questions were asked about the damage,but I felt like I was not told when I asked,but when I arrived that's when I was informed.Still don't have my car at the auto body shop. More

Quick This was my first visit. Very quick in and out Great loaner car. Described all maintenance and price before I left. Never thought I would enjoy ha This was my first visit. Very quick in and out Great loaner car. Described all maintenance and price before I left. Never thought I would enjoy having to have my care serviced! More