Volvo of San Antonio - Service Center

Great service! Great experience with the service department. They had a loaner car ready for me, I was in and out of there dropping it off and picking it up. Great experience with the service department. They had a loaner car ready for me, I was in and out of there dropping it off and picking it up. More

Excellence!! Excellent Service. Kudos to my Service Advisor for a job well done. Repairs were done in a timely manner. Complimentary Shuttle service provided wi Excellent Service. Kudos to my Service Advisor for a job well done. Repairs were done in a timely manner. Complimentary Shuttle service provided with Steve was excellent as well. More

5 star service from start to finish I called into Volvo of San Antonio after landing in Austin at around noon. I needed an oil change and called to see if they could take me right then I called into Volvo of San Antonio after landing in Austin at around noon. I needed an oil change and called to see if they could take me right then and there since I live 200 plus miles away from San Antonio. Bryan Gonzalez took care of us from start to finish. Answered the phone then greeted us as soon as we arrived at the service department. He was able to secure a loaner vehicle for us so we could go get a quick bite to eat. The cherry on top of the great Sundae that was Principle Volvo was that the car was ready before the time they quoted and the service was cheaper than originally quoted. I always get the best service here, which is why I choose to come here instead of dealerships closer or more convenient to where I am. This was my first interaction with Bryan and he is a huge asset to the team there. More

amazing service department at Volvo San Antonio Amazing folks here! Best service department I've ever encountered in the past 35 years. I pulled up and the service advisor was already standing next Amazing folks here! Best service department I've ever encountered in the past 35 years. I pulled up and the service advisor was already standing next to my door with a clip board. I was in and out of there with my loaner vehicle in under 10 minutes. No pressure to get extra stuff done and the work they performed was done perfectly. I was back driving my own car the same evening. After dealing with the miserable service at Mercedes, I know I'll be driving Volvos from now on! More

Mr. Brian Gonzalez was awesome! Mr. Gonzalez rocked. Greeted me immediately even though it was our first time meeting. Provided professional service from beginning to end. He is t Mr. Gonzalez rocked. Greeted me immediately even though it was our first time meeting. Provided professional service from beginning to end. He is the new go to guy for the Harris family. More

Great Service poor finance staff The service team took great care of my vehicle and I. Prompt courteous service, correct service time estimates, and mostly just felt welcomed. Thank The service team took great care of my vehicle and I. Prompt courteous service, correct service time estimates, and mostly just felt welcomed. Thank you for another great experience. Throw on a car detail and this becomes service brag about. More

Very good service I am satisfied with excellent service. Very friendly people when I call and when the come pick up my car and drop off my car service I am satisfied with excellent service. Very friendly people when I call and when the come pick up my car and drop off my car More

Fast, Friendly, Effective Kevin and the others were professional and friendly, with excellent knowledge of the car's needs. I really appreciated the quick turnaround, and the Kevin and the others were professional and friendly, with excellent knowledge of the car's needs. I really appreciated the quick turnaround, and the wash job. I also visited the Parts dept. The gentleman who helped me was very good. Did not get his name. More

Just the best...in and out on time and perfectly executed. This is the way dealer service should be..perfectly executed on time, and exactly as needed. Can't ask more of a service visit..expertly performed and This is the way dealer service should be..perfectly executed on time, and exactly as needed. Can't ask more of a service visit..expertly performed and delivered. More

Top Notch Customer Service! I have been to several Volvo locations due to military moves and being a Volvo family. Our experience at 2 Volvo places really stand out as superior I have been to several Volvo locations due to military moves and being a Volvo family. Our experience at 2 Volvo places really stand out as superior customer service. This location is a tie with our German Volvo service. The service advisor in San Antonio was so nice and absolutely genuine in his concern and care of us and our car. He went above and beyond to get me on the road to be with my family during a very difficult time. He asked me about my family when I returned which was just really sweet. It seems so small but that little personal touch and concern was wonderful. He even called and explained the whole process of my car in a very polite way since it seemed to be operator error and there was nothing wrong with the car :) The entire experience was above and beyond. Thank you so much! More