Volvo of San Antonio - Service Center

Fantastic attention to detail Richard and his team members in the service department were incredibly helpful in diagnosing a few immediate issues, as well as, some longer term issu Richard and his team members in the service department were incredibly helpful in diagnosing a few immediate issues, as well as, some longer term issues with my son's Volvo. None of which was pressure applied to me to get them done. In other words, I built up a trust level with Richard on my very first visit to the Volvo of San Antonio service department! Thanks for the sincere help, Richard. More

Fast and simple service Someone greeted me as soon as I drove into drive way. Got me paperwork quickly. Notified me when vehicle was ready and help me get out in a timely man Someone greeted me as soon as I drove into drive way. Got me paperwork quickly. Notified me when vehicle was ready and help me get out in a timely manner. More

4 year service Appears that service representatives change often and lack experience. I was pleasantly surprised with the service representative this visit. He was e Appears that service representatives change often and lack experience. I was pleasantly surprised with the service representative this visit. He was excellent and very helpful . I hope that he stays. More

Bryan in service helped me and he was so clear and efficient Bryan was an ideal blend of courtesy and efficiency. I felt like he was telling me the truth rather than just giving me carspeak. Yeah! Bryan was an ideal blend of courtesy and efficiency. I felt like he was telling me the truth rather than just giving me carspeak. Yeah! More

Mid-week oil change Top class service, as always. Richard in the Service department got me in at a time convenient for me, and made sure my vehicle and I were well treate Top class service, as always. Richard in the Service department got me in at a time convenient for me, and made sure my vehicle and I were well treated. A+. More

Outstanding Kevin Nichols and his team ensured I didn't leave with a car that could of failed on me. Especially when I only went in for an oil change. They ran a Kevin Nichols and his team ensured I didn't leave with a car that could of failed on me. Especially when I only went in for an oil change. They ran a complete diagnostics test an found a hidden issue. To which Mr. Nichols took the extra mile and got me into a loaner until my vehicle was repaired. Awesome care, thank you. More

Great experience with a car dealership - Seriously! I purchased my car from Volvo of San Antonio. I had some issues with the electronic components, and I had a business meeting in San Antonio over the I purchased my car from Volvo of San Antonio. I had some issues with the electronic components, and I had a business meeting in San Antonio over the weekend. The dealership handled my complaints efficiently and effectively. The car was fixed within warranty, and they even did upgrades on some components. We were in a loaner vehicle for the interim quickly and with no qualms. The staff were all friendly and knowledgeable - hardly the usual case at any car dealership! I appreciated their professionalism and willingness to help me out. More

Customer interaction Brian and Isaac, from the service center front desk, are fantastic. Extremely respectful, helpful, and knowledgeable. I got periodic updates as to w Brian and Isaac, from the service center front desk, are fantastic. Extremely respectful, helpful, and knowledgeable. I got periodic updates as to when my vehicle would be finished to I could plan my day accordingly. Tks More

Great experience Service manager, Kelly, and James Breitler were extremely helpful and professional. Kelly went out of her way to assist me. She did an excellent job Service manager, Kelly, and James Breitler were extremely helpful and professional. Kelly went out of her way to assist me. She did an excellent job More

My Volvo Experience Three weeks ago i had trouble with my Volvo C30. I called Volvo of San Antonio. I had the best customer experience i have ever had. I spoke to Rich Three weeks ago i had trouble with my Volvo C30. I called Volvo of San Antonio. I had the best customer experience i have ever had. I spoke to Richard Witoski who attempted to assist me over the phone. He was nice enough to provide me with his Cell phone and even told me to call him after hours if i have any questions. I was unable to get my car started so i had my vehicle towed to Volvo. The next day Richard kept me informed and let me know that my vehicle would be ready that day. I was a bit nervous at what i would be charged. I was actually charged a very reasonable price for the service and repair that was done to my vehicle. Who gives their cell phones and offers assistance after hours these days? Richard and Volvo of San Antonio that's who. I would like to personally thank Richard for his assistance. Richard you truly are and exemplary Volvo employee. Thank you for showing me the true Volvo Experience Vince More