Volvo of San Antonio - Service Center

Pleasant Experience We had a backup camera installed. The people we dealt with were both friendly and efficient. We got a loaner that was clean and in great condition. Wo We had a backup camera installed. The people we dealt with were both friendly and efficient. We got a loaner that was clean and in great condition. Work was completed earlier than expected and we were able to beat the after work rush. The only glitch was in learning that somehow the new installation stopped the side mirrors from tucking in as they normally do. I called Jim Breitler and he saved me a return trip by walking me thru fixing the problem on the phone. The installation somehow deselected the mirrors in the computers settings. We were both satisfied with our experience, as usual. More

Everyone knew what they had to do, and did it. The young man who met me at the door took me directly with the person who was going to take care of my problem. Had to wait a few minutes for Kevin to The young man who met me at the door took me directly with the person who was going to take care of my problem. Had to wait a few minutes for Kevin to finish the work he was doing, but once he sign off on the previous customer's documents, he asked what my needs were, understood immediately, filled out the document and had me on my way home, so I could get back in less than three hours to pick up the car. Everyone I dealt with was very efficient. More

Efficient and connmunicative Bryan was helpful, attentive and was great about keeping me informed. I dropped by late in the day without an appointment and he was still able to ge Bryan was helpful, attentive and was great about keeping me informed. I dropped by late in the day without an appointment and he was still able to get me taken care of quickly and into a loaner car. The experience could not have been better-thank you! More

Easy and fast This was an easy experience. Steve was ready to take my car as soon as I pulled up. They fixed everything and did the maintenance checkup and it was This was an easy experience. Steve was ready to take my car as soon as I pulled up. They fixed everything and did the maintenance checkup and it was completely free. I love Volvo of San Antonio for there wonderful service and helpful team More

Last minute air conditioning! Was in town visiting family and my A/C was on the fritz. They got me in the next day, fixed not only the A/C but did my state inspection, found a few Was in town visiting family and my A/C was on the fritz. They got me in the next day, fixed not only the A/C but did my state inspection, found a few other things that needed replacing, and even washed my car before I picked it up. All covered under warranty! More

90,000 maintenance Brian Gonzalez was my maintenance rep and he was efficient and helpful throughout. Kept me informed on the status of the car and made the service vis Brian Gonzalez was my maintenance rep and he was efficient and helpful throughout. Kept me informed on the status of the car and made the service visit "short and sweet". More

Service The service dept. was outstanding. When repairs were going to take longer, they offered a loaner. Everyone was friendly and professional. Every ste The service dept. was outstanding. When repairs were going to take longer, they offered a loaner. Everyone was friendly and professional. Every step was explained so no surprises! More

Time for Inspection I went to the service department for an annual state inspection. I was treated with the same respect and courtesy as any other customer. I am so gla I went to the service department for an annual state inspection. I was treated with the same respect and courtesy as any other customer. I am so glad the dealership offers this service. More

Principle Volvo makes servicing easy Having experiences with other Volvo dealerships outside of San Antonio, I am comfortable providing a rating of the service I received which was fabulo Having experiences with other Volvo dealerships outside of San Antonio, I am comfortable providing a rating of the service I received which was fabulous. I appreciate that my car was completely evaluated on the first visit (simply an oil change/tire rotation) and that information helped me financially plan the most recent comprehensive service a few months later. All staff members are helpful and courteous which should be expected but is certainly not always a guarantee at all dealer services. Thank you for the positive experience! I do plan to return and hope others recognize the value of having their cars serviced here for the quality of work as well as the professionalism at every level of customer interface. More

Great customer service! Bryan helped me a lot with all of my questions/concerns and made the Volvo experience absolutely awesome. I barely know anything about cars but he pa Bryan helped me a lot with all of my questions/concerns and made the Volvo experience absolutely awesome. I barely know anything about cars but he patiently explained to me everything that I asked about my car. More