Volvo of San Antonio - Service Center

They are the best!! We had an electrical I Susie with our car and their Assistant Service Manager, Richard, went above and beyond to help us out. This is the best treatm We had an electrical I Susie with our car and their Assistant Service Manager, Richard, went above and beyond to help us out. This is the best treatment we ever received from any dealer, bar none. More

Awsome staff My sales representative Ricco was very helpful and caring. He went above and beyond to help me get my vehicle when others wouldn't even bother. I was My sales representative Ricco was very helpful and caring. He went above and beyond to help me get my vehicle when others wouldn't even bother. I was very satisfied with my overall experience at this Volvo dealership. More

Great customer service. I was very pleased with everyone's attentiveness and friendliness. Although my mirrors seem to have stopped working. The mirrors do not move (tuck in) I was very pleased with everyone's attentiveness and friendliness. Although my mirrors seem to have stopped working. The mirrors do not move (tuck in) when I lock the car. It did that morning before I dropped off for services. I will be calling the dealership to see why this is happening now. More

V60CC 10K service Very pleasant experience. Good communication, polite service rep. My V60CC was in for it's 10,000 mile/1 year service. I also asked the dealer to a Very pleasant experience. Good communication, polite service rep. My V60CC was in for it's 10,000 mile/1 year service. I also asked the dealer to adjust the hood (minor) and address the right rear wheel well moulding that looked like came from the factory with one clip not in place. The wheel well required a new superseded part be ordered so took an extra day. I had a loaner from the dealer so no big deal. All service was done very well and I was happy. More

Outstanding for last minute attention to check engine light Engine light came on. I had an important job to work so needed a loaner and had to bring in car. Kevin @ service center made it happen ! It was unbeli Engine light came on. I had an important job to work so needed a loaner and had to bring in car. Kevin @ service center made it happen ! It was unbelievable customer accommodation. More

60K Mile Scheduled Maintainence At the 60K Mile Check up a brake issue was discovered and fixed. Looking forward to putting the next 60K on our Volvo XC60. Bryan Gonzalez demonstrate At the 60K Mile Check up a brake issue was discovered and fixed. Looking forward to putting the next 60K on our Volvo XC60. Bryan Gonzalez demonstrated excellent product knowledge and was instrumental in helping us access a previous warranty that helped us lower the overall cost of the repairs. We also enjoyed the loaner car for the time ours was in the shop. Jim Breitler did an outstanding job of keeping us updated as to the overall status of the ongoing repairs. More

Satisfied customer from McAllen Texas Like the fact that service is prompt and professional and can be scheduled at convenience.. That is the reason why I travel to SA to have my XC60 serv Like the fact that service is prompt and professional and can be scheduled at convenience.. That is the reason why I travel to SA to have my XC60 serviced.. Unlike how it is handled at my domestic dealership More

Good service Jim has always remained in touch with me regarding service issues during the time in which they had my vehicle. The loaner car process has greatly im Jim has always remained in touch with me regarding service issues during the time in which they had my vehicle. The loaner car process has greatly improved. More loaners so that customers don't have to go through their rent a car process. More

Oil change This was my first visit to have service. The experience was pleasant. The service advisor Bryan Gonzalez was courteous and professional. I will defin This was my first visit to have service. The experience was pleasant. The service advisor Bryan Gonzalez was courteous and professional. I will definitely return to have my vehicle serviced here. More

Nice folks but better QC on repairs needed The customer service representatives were very helpful and prompt. I had been assigned to Kevin, who was not around when I arrived. Bryan Gonzalez s The customer service representatives were very helpful and prompt. I had been assigned to Kevin, who was not around when I arrived. Bryan Gonzalez stepped right up and did my intake paperwork. Steve, the driver who took me to work and then picked me up to go back to the dealership, was a gem. Very personable and safe as a driver. However, when I picked up the car it had some software issues. The back-up camera didn't display as it appeared that the center screen was not working at all. I walked back in and talked to Kevin. He and a service guy came out to see the car, and immediately Kevin put me in a loaner vehicle for the night so the software issue could be fixed the next day. Kevin worked quickly to lessen the inconvenience of having my car gone overnight. Kevin was off the following day when I returned for the car but Bryan was right there covering for him. They addressed me by name and got my car out for me promptly. It seems someone should have tried out a few key things on the car before I went to pick it up the first time, especially when software upgrades are involved. Big complements to Bryan for filling in when folks needed him to. Also impressed with Steve and Kevin. More