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Volvo Cars West County
Manchester, MO
518 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 518 reviews
June 11, 2024
Dan, the sales representative, and staff were Friendly, attentive, going above to help, no high pressure sales, patient and informative and helpful in the process of purchasing my 2021 Volvo . Much appre attentive, going above to help, no high pressure sales, patient and informative and helpful in the process of purchasing my 2021 Volvo . Much appreciated! Also, the service center was great too! Larry ,in the service Department was very helpful in getting me a sales person to purchase my Volvo and wash my 2011 Volvo. 5 stars to Larry, Dan, and Harrison. In addition, the finance department was informative, friendly, and he explained the process of the contract. Overall … 5 ⭐️ ⭐️⭐️⭐️⭐️ More
by Donnajeantaylor
Employees Worked With
Dan, sales, Larry, service dept. Harrison, service dept.
Helpful June 07, 2024
Great service every time I bring my car in. Love Harris with his great customer service each and every time. Thank you! My car has lasted me many years because of the care it receives. Love Harris with his great customer service each and every time. Thank you! My car has lasted me many years because of the care it receives. More
by Rocker!
Employees Worked With
Harris
June 07, 2024
I had a bad service with their service department. I dropped of my car in mid morning and it was completed until the next day. I tried picking it up thhe evening but it wasn't completed and person a I dropped of my car in mid morning and it was completed until the next day. I tried picking it up thhe evening but it wasn't completed and person at the service desk could not give me any updates. She said I would need to call in the morning to get an update. More
by petelane43
Employees Worked With
Tom Calkins
June 05, 2024
very knowledgeable personnel that assisted us with all aspects of our car search. They provided factors so we could decided on the best purchase/lease option. We found a couple small hail dents after ou aspects of our car search. They provided factors so we could decided on the best purchase/lease option. We found a couple small hail dents after our car selection and they quickly handled getting those dents fixed. Thanks, Tom, Mathew and all the team. More
by nwb194
Employees Worked With
Tom Calkins
June 04, 2024
21/2 hours for 20K maintenance. Was told I had a brake hose rubbing the tire (my Volvo is a 2022 with 17K miles. Half hour late was informed they. had the wrong car. WOW!! Was told I had a brake hose rubbing the tire (my Volvo is a 2022 with 17K miles. Half hour late was informed they. had the wrong car. WOW!! More
by matthes.g
Employees Worked With
SERVICE DEPT
May 22, 2024
They were friendly with prompt service. I was told it would take about 1 1/2 hours and that was right on. I found a $25 off coupon for oil change and they honored it. Thank you! I was told it would take about 1 1/2 hours and that was right on. I found a $25 off coupon for oil change and they honored it. Thank you! More
by SKAPP4
Employees Worked With
Don’t know
May 17, 2024
I have bought my last five Volvos from West County Volvo dealership. I have had an amazing experience each time. My salesman, Tom Calkins is awesome. I keep going back, not just because Volvo is a great car dealership. I have had an amazing experience each time. My salesman, Tom Calkins is awesome. I keep going back, not just because Volvo is a great car, but because of Tom and the great team at West County Volvo. More
by gpeg
Employees Worked With
Mat, the finance man is very easy to work with. , Tom Calkins
May 09, 2024
Outstanding customer service. West County Volvo is top notch. Tom Caulkins was incredibly attentive and got me exactly what I wanted.. Mat in finance was very knowledgeable and he West County Volvo is top notch. Tom Caulkins was incredibly attentive and got me exactly what I wanted.. Mat in finance was very knowledgeable and helpful in getting me the best possible financing and products that fit my needs. Tom and Mat are the BEST! We will never buy a car anywhere else! Highly recommend West county Volvo! More
by awils1
Employees Worked With
Mat Iglehart , Stephen Lynch, Tom Calkins
